@yebbabrown
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Abigail Brown
30
Female
member since Oct 28 2022
American
My skills
Hello!
I am a traveler, originally from the United States. I have experience in many customer service-related roles, from serving, barista, hosting, and front desk attendant to back-of-house such as barback and cook or baker. I love working with my hands and outside. I also am skilled in graphic design and illustration. I draw, paint, and write. I am currently finishing my F certificate and would be interested in teaching English as well. I hope to meet you and work with you!
Languages Spoken
English (Mother Tongue) Spanish (Beginner)Full CV / Resume
Front Desk Attendant - Seasonal
JUNE - SEPTEMBER 2022
My responsibilities focused on a customer service-centric role. I assisted guests through their check-in process as well as troubled shooted any issues that became apparent throughout shifts. Along with customary responsibilities, I helped train and guide new staff through their day-to-day obligations.
Clearpath / EY
EYST Tax Technical Contract Support
JANUARY 2021 - MAY 2022
My role focused primarily on helping customers with questions and concerns pertaining to their trust s through a -operated support service. I worked within a team atmosphere to serve back-end ticket support through multiple software platforms.
BC Forward / EY
EY PPP Loan Processor
JUNE 2020 - JANUARY 2021
In this role, my duties centered around analyzing and processing small business loans distributed across several clients in the wake of the COVID-19 pandemic. I worked diligently with a team on the front-end and back-end work items to provide exceptional service to clients.
Server/Barback/Hostess
The Capital Grille
May 2015-October 2020
Helped assist servers with their side work and table duties throughout the shift. Organized bread baskets and was on top of refreshing all tables. Greeted and welcomed guests, giving them an exemplary experience throughout their night in its entirety.
Level 7 Floor Manager
In N Out Burger
November 11, 2011 - May, 2015
Led and conducted daily managerial tasks while the store manager was off the floor. Helped to bring up the attitude and environment during shifts as well as managed payroll and inventory needs. I trained new hires for their roles as well as managed staff complaints.
About Me
I am an avid hiker, backpacker, and camper. I like to draw and read. I love to bake bread and pastries as well as make coffee for people! I love being outside and learning new things. I am just getting into traveling for long term and I really love to learn about the history and cultures of the places I go to by immersing myself compley.
