Verónica Chacpi

Full CV / Resume

Knowledge in bank processes (experience in the sales department offering loans from Crediscotia with their credit card; disposition in cash and debt purchases for BBVA)

Preparation of events, issuance of receipts for fees online.

Edit of videos, translator using specialties for operation’s process.

Entrepreneurship through social networks.

Work experience in the health field of a foreign country in the administrative and pharmaceutical area.

SALES AGENT (SPANISH) BIZNES SAC

Oncosalud’s sales of classic cancer insurance, sales of plus insurance, sales of 0- accident insurance. Management of personal data of clients, management of a client portfolio, typification of the sale, reading of the contract, reading of the affidavit of health and reading of the legal notice.

Win’s sales of fiber optic internet plus evaluation of coverage in a location system.

2023

SALES CONSULTANT (SPANISH) DISTRIBUIDORA CLARO NET AXXES

Mass Claro Area: Coordination and assistant in the Mass Claro sales area. Training for young people in the management of the Sisact platform, sales management in the Claro Total area and the collaborators area. Collaboration with the sales area through social networks and management of digital tools. Claro Business Area (RUC 10 and RUC 20): Sale of Claro services, equipment and plans. Customer portfolio management, equipment price management, SISACT Activation System management, evaluation of corporate lines and presentation of proposals.

I worked with electronic mails to process information to our clients explaining all the plans and the memebership of that about comunication lines including a movile s or HFC, FTTH, fiber home and completing the forms (an excel lists) to Ospi requests for the portability, because i was encharged of doing portability, renovation and oppening new lines

CUSTOMER SERVICE HEALTH REPRESENTATIVE EPERFORMANCE

November 2022-July2023

I worked as a customer service representative on a health insurance for the prescriptions drug and pharmaceutical publicity and programs that the federal government of the United State of America offers to elderly people. My work was attending the

administrations process as a customer service to our clients and the proccessing information of the area pharmaceutical that was entering forms and fax to doctors the approvals to drugs and giving the information about the plan and medications’ copays, assiting also with the requests of the transaction of their payments or requests to the Social Security Administration as method of payments

HEALTH COORDINATOR EUROAMERICAN ASSISTANCE 22nd November-Currently active

Health coordinator for travelers from a travel insurance. Coordinations of travelers around the world that requests medical assistance. Management the appointments of tourists. with medical centers, providers and doctors to arrange the consults or the urgency. Fill up the paperwork for payments. Fax or mail to medical centers the guarantee of payment, mail the confirmation of the appointment or doctor on call to the travel insurance department assistance. Update the medical doctors tool. Follow up the tourists during the resolution of their medical records and the resolution of their appointment. Translation of travel documents.