Tricia Mayoral

Full CV / Resume

EMPLOYMENT
Currently Bartender/Waitress Outsider Restaurant, Edinburgh, Scotland

o Greeting customers.
o Explaining menu and taking orders. Running food and drinks.
o Making recommendations upon request.
o Making drinks and puddings. Keeping bar area tidy and clean.
o Operating as a cashier for departing customers.
o Personalized customer treatment in French, Spanish and English languages.

Currently Festival Print Traffic Coordinator IberoDocs Documentary Film Festival, Edinburgh, Scotland

o Developing relationships with external print traffic coordinators.
o Securing on-time receipt of Festival films and videos.
o Arranging for timely shipping of prints and videos to their next destination.
o Assisting special guests and filmmakers during festival.

05/2014-03/2013
Waitress
International Festival of Edinburgh Café, Edinburgh
Scotland
o Greeting customers and served clients food and drinks.
o Explain how various menu items are prepared, describing ingredients and cooking methods.
o Operating as a cashier for departing customers.
o Personalized customer treatment in French, Spanish and English languages.

01/2014-12/2012 Bartender Artisan Bar, Edinburgh, Scotland

o Served customer drinks.
o Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
o Operating as a cashier for departing customers.
o Stock service areas with supplies such as coffee, spirits and other drinks.

09/2012-10/2012 Travel Agent RES , Madrid, Spain

o Providing tourism services for the public on behalf of suppliers such as air lines, car rentals, hos, railways, and package tours.
o Dealing with ordinary tourists and travel agents.
o Dealing with customers in French, Spanish and English languages.

06/2011-09/2012 Wedding/Event Planner Cigarral Viñedos Santa Maria, Toledo, Spain

o Meeting customers and assessing their needs or expectations.
o Booking locations, venues and equipment needed.
o Managing event budgets.
o Dealing with customers and suppliers.
o Negotiating in contracts and fees.

06/2011-06/2010
Wedding/Event Planner Cigarral de las Mercedes, Toledo, Spain

o Meeting customers and assessing their needs or expectations.
o Booking locations, venues and equipment needed.
o Managing event budgets.
o Dealing with customers and suppliers.
o Negotiating in contracts and fees.

06/2010-09/2010 Receptionist “Ho Boutique” Cigarral de las Mercedes, Toledo
o Checking room status, availability, prices.
o Checking in, checking out and providing touristic information about surrounding areas.
o Replying s, enquiries from and
o Dealing with customers in French, Spanish and English languages.

03/2010-06/2010 Receptionist Citadines “Les Halles”, Paris, France
o Checking room status, availability, prices.
o Checking in, checking out and providing touristic information about surrounding areas.
o Replying s, enquiries from and
o Dealing with customers in French, Spanish and English languages.

12/2009-03/2010 Receptionist AC Ho “Ciudad de Toledo”, Toledo, Spain
o Checking room status, availability, prices.
o Checking in, checking out and providing touristic information about surrounding areas.
o Replying s, enquiries from and
o Dealing with customers in French, Spanish and English languages.

EDUCATION

2014/2015 HND Event Management
Currently Sighthill Campus, Edinburgh College

USAP, Events Industry, Events Applications, Personal Development, Marketing, Communications, Budgeting and Finance, IT.

2014/2013 CAE preparation course Sighthill Campus, Edinburgh College

Assessment of English for people who want to use English in demanding work and study situations


2006-2009
HND Tourism Universidad Autonoma, Madrid, Spain

Tourism Planning and Policy, Tourist Behavior, Tourism Research, Marketing, Management, Commercial Law, ing, Economics, Human Resource Management & Industrial Relations and foreign languages.