@tianacasella123
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Tiana Casella
33
Female
member since May 26 2015
Italian
My skills
I am a strongly motivated, energetic professional who has a strive to learn and a passion to travel. Im inligent and a quick learner with a strong work ethic. Im friendly and independent with great communication skills. I believe there is always room to grow and improve my skills and work experience. Im always open to constructive criticism and highly trainable.
Languages Spoken
English (Mother Tongue)Full CV / Resume
Tiana Casella
52 Carroll Hill Rd, Charlton MA P: (508) 868-5251 E:
Profile
Strongly motivated, energetic professional who has a strive to learn and passion to travel
Inligent, quick learner with a strong work ethic
Friendly and independent with great communication skills
Bartender Training
Drink Masters School of Bartending, Worcester MA January 2015
Intensive, professional hands-on mixology program
Training in accurate pouring, multiple drink preparation, brand knowledge and up-selling
Knowledge of cocktails, specialty drink, proper service of wine and multi liquor drinks
Understanding of handling techniques, presentation and good customer service
Professional Experience
The Summer Shanty, Dennis MA May 2015-October 2015
Seasonal Bartender
Strong attention to detail with opening/closing procedures, especially cash handling
Signing off for beer/liquor deliveries, and properly rotating/stocking them
Knowledge of our specialty drinks, and enhancement with multiple drink preparation
Funky Murphys Bar & Grille, Worcester MA December 2014-April 2015
Server/Cocktail Waitress
Continued to excel with up-selling by studying the brands of alcohol I had access to
Strong cash handling and daily reconcilement skills with POS system
Consistently provide superlative levels of customer service to ensure repeat guests
Laurinos Tavern, Brewster MA June 2014-August2014
Seasonal Server
Energetically accomplished becoming shift leader by playing a significant role in assuring the other servers were efficient in their side work
Picked up prep shifts to enhance my menu knowledge
Successful implementation of proper sanitation and replenishment of stock
Mohegan Sun Resort & Casino, Uncasville, CT March 2014-May 2014
Special Events Marketing Representative Intern
Provided complimentary tickets to Core members while working in the Arena Club
Delivered extraordinary customer service skills to ensure guest were happy with product available
Extended education with multiple computer programs
UNO Chicago Grill, Millbury MA July 2013-March2014
Hostess/Server
Worked cooperatively and efficiently with co-workers
Paid strong attention to detail and quality in a high volume establishment
Balanced cash drawer at beginning and end of shifts when hosting
Accomplished moving up from one of the stronger hostess to a valued server
Education
Quinsigamond Community College, Worcester MA
Associates of Hospitality in Ho & Restaurant Management
ServSafe Certified
References
Daniel Keefe
Manager
(508) 878-0700
Cynthia Nardulli
Former Supervisor
(508) 434-2279
Sarah Grasso
Former Assistant Manager
(774) 278-4722
About Me
Hello, my name is Tiana. I am a 23 year old Hospitality graduate, trying to find work while traveling. I am hard working and responsible. I enjoy learning more and enhancing my skills while working. When Im not working I like to enjoy the outdoors, such as going to the beach or on a hike, skateboarding or exercising. Being active and productive leaves me the happiest at the end of each day. Listening to good music and hanging out with friends is one of my favorite things to do. I like meeting new people and making friends. Im always up for an adventure and can get along with anyone thanks to my friendly demeanor. Im very clean and considerate of the people around me.
