teaganmillard

My skills

Teagan Millard

• Australian Residence: 2B Swinburne Street


•  North Geelong, VIC, 3215


• Australia


• 0468 954 131





• Hanoi Residence: 56 Hang Duong, Hanoi city


• Mobile : 0167 9605 823

Objective

Bringing 5+ years verifiable track record of organising correspondence, managing office supplies, making travel arrangements and maintaining liaison with other departments to ensure smooth office operations. 

Work Experience

Hertz Car Rental Geelong 

Customer Service Representative: Dec 2015 – Aug 2016

• Creates a positive customer experience by greeting and engaging our valued customers


• Complete rental and return transactions efficiently and accuray


• Sell Hertz rental options to our valued customers


• Ensure overall customer satisfaction by resolving issues


• Be involved in reservations of rental vehicles and associated requirements


• Detailing cars to help support when under pressure


• Provide assistance to complaints making sure they are solved with customer satisfaction.

Metricon Homes

Administration Assistant: March 2015 – December 2015 

• Heavy volume of correspondence including proposal letters, preferred and guaranteed maintenance agreements, and general letter quotes that demand excellent grammar and punctuation skills and accuracy.  Many with a need for quick turnaround to the customer.


• Construction contract review for high-risk statements and execution back to customers.


• Creating customer Files. Maintaining the appropriate information to filled in each file. (permits, plans, )


• Customer service – daily interaction with customers regarding credit information, clarification of , and , copies of invoices or work orders.


• Ordering certificate of insurance copies.


• Ordering


• Coffee (barista coffee) and tea for clients.


• Communication with field technicians – Includes s and voics to field personnel.


• Variety of invoicing Enter and handle a variety of Excel spreadsheets


• Communication with our operations group and other departments.


• Setting up project files and job information sheets.


• file maintenance input in our customer database (Business Craft)


• Charging of customer invoices to American Express, MasterCard, Visa and Discovery cards.


• Liaise with visitors and contractors

Del Rio’s Winery Anakie 

Waitress and Cellar door: Weekend Work 

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.


• Collect payments from customers


• Take orders from patrons for food or beverages.


• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages


• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required


• Present menus to patrons and answer questions about menu items, making recommendations upon request.


• Clean tables or counters after patrons have finished dining.


• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.


• Stock service areas with supplies such as coffee, food, tableware, and linens.


• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.


• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.


• Assist host or hostess by answering s to take reservations or to-go orders, and by greeting, seating, and thanking guests.


• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.


• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.

Chemring Australia Defence Organisation

 Administration Assistant:  May 2013 – March 2015 

•   Receive and convey messages in writing, verbally and electronically


•   Make appointments


•   Customer enquiry’s  Contract for Epirb’s


•  


•   Prepare Purchase orders


•   Sales & PA responsibilities


•   Uniform ordering


•   Deal with Safety and emergency procedures, HSE committee


•   Liaise with visitors and contractors


•   Liaise with Defence organisations and Large companies


• Undertake Banking procedures


• Operate all aspects of EFTOS machine


• Fax documents


• Scan documents


• File documents


• Prepare documents for mail-out


• Open, stamp appropriay and distribute incoming mail

A Cut Above Meats 

Butcher Hand: Weekend Work 

• Customer service


• Cash handling


• Food handling


• Packing and stocking 

New image meats 

Butcher Hand:  Feb 2012 – May 2013

• Customer service


• Cash handling


• Food handling


• Packing and stocking

Administration/receptionist                                             

First Point Medical Practice:  June 2011- Feb 2012

•   Receive and convey messages in writing, verbally and electronically


•   Make appointments –


•   Medical insurance s


•   Programs used Best Practice


•   Liaise with patients and their families in a compassionate manner


•   Liaise with GPs, other health professionals and their staff


• Bill patients and receipt moneys


• Undertake Banking procedures


• Operate all aspects of EFTOS machine


• Fax documents


• Scan documents


• File documents


• Prepare documents for mail-out


• Open, stamp appropriay and distribute incoming mail


• Type documents as required with a high level of accuracy


• Clean consulting rooms in between sessions


• Understanding of medical terminology

Myers Street Family Medical Practice

Administration/receptionist: Geelong: November 2010- May 2011

•   Receive and convey messages in writing, verbally and electronically


•   Make appointments


•   Programs used Mediflex , Best practice


•   Liaise with patients and their families in a compassionate manner


•   Liaise with GPs, other health professionals and their staff


• Bill patients and receipt moneys


• Undertake Banking procedures


• Operate all aspects of EFTOS machine


• Fax documents


• Scan documents


• File documents


• Prepare documents for mail-out


• Open, stamp appropriay and distribute incoming mail


• Type documents as required with a high level of accuracy


• Clean consulting rooms in between sessions


• Understanding of medical terminology

Deakin University Institute of Koorie Education Waurn ponds

 April 2008 – March 2010

• Clean Student Residencies


• Kitchen Hand


• Environmental Cleaning Maintenance


• Cleaning Advisor to Students


• Function and catering waitress


• Cultural support and understanding classes

KFC: North Geelong

 April 2007 – Feb 2009

• Provide Customer Service


• Food Handling


• Maintained Restaurant Hygiene


• Restaurant Cleaning

• Customer Complaints Service


• Cash Handling


• Till Operations

Education

VCE Completed                                               2009 - 2010

Matthew Flinders Girls Secondary College

• Subjects Completed: Human Health Development, Physical Education, English, Further Mathematics, Psychology, Studio Arts and biology

Norlane High Secondary College 2005-2008

Certificates

certificate

IV in Business

TEFL certificate

• Qualified to teach English overseas

First Aid level 1/ CPR Certificate

Have my own transport.

Referees

Gavin Farnsworth

business manager hertz

18a the eplanade south geelong 3220

0419 915 712

Daniiel Mcarthy

A cut above Meats

03 5275 1165

Simon Taylor

Regional manager

Metricon Homes

Ph: 52777477

Jessica Gilliam/ Sandra Priddle

HR Manager’s

230 Stacey’s road Lara, 3212

(03) 5220 8500

Dr Swati Mitra

Practice Manager

First point medical Practice

30 Cox rd, Corio, 3214

Ph : (03) 5274 9090

Kerry Spicer

Reception Manager

Myers medical Practice Corporation

148 Myers Street, Geelong,

Victoria, 3221

Ph: (03) 5229 5192