@sonnie_john
active 1 month agoMargaret Nyambura
0 from 0 references
Margaret Nyambura
32
Female
member since Nov 20 2024
Kenyan
My skills
I am a strong communicator and listener. When speaking to customers i ask them questions to establish their needs and listen to what they have to say. I am an excellent teamworker and collaborator who supports my co-workers and help them develop professionally. I am a good problem solver who will try to resolve issues instead of simply passing them on to my manager.
I am a strong planner and organizer of my work and i can prioritize tasks accordingly.
Languages Spoken
English (Advanced) Swahili (Mother Tongue)Full CV / Resume
Cctv Operator , 04/2023 - Current
SKILLS
WORK HISTORY
• Monitor close circuit evisions and alarm systems.
• Daily physical hazards and safety inspections.
• Assist visitors and employees during emergencies
Executive Receptionist and Customer Service 11/2022 - 04/2023
Msheireb Properties Doha, Qatar
• Meeting, greeting and welcoming visitors and directing them appropriay.
• Notifying the company personnel of visitors' arrival.
• Managing database records and booking of meetings.
• Maintains security and ecommunications systems.
• Resolving customer complaints
• Informing visitors by answering and referring inquiries.
• Receiving and placing customer service e calls.
Accommodation Administrator 12/2018 – 10/2022
Certis Group Security System Doha, Qatar
• A link between management and staffs.
• Ensuring all staffs report to their duty posts on time.
• Monitor camp activities and report back effectively.
• Briefing staffs before and after duties ensuring they are properly groomed.
• Organize and coordinate transportation of staffs.
• Implementation of rules around camp.
• Responsible for staffs' welfare in the accommodation.
• Delegation of duties.
• Ensuring staffs welfare is met and security is well enforced.
Security Supervisor 11/2017 – 11/2018
Hamad International Airport– Doha, Qatar
• Co-ordinate with other security to escort the baggage accepted for check in
• Disposal of valuable and restricted items
• Maintain the database of valuables in the presence of Airport security.
• Responsible for processing the diplomatic bags as per the local regulations
• Responsible for restricted/prohibited articles confiscated items.
• Overall, in charge of the operation.
• Screening passengers and their carry-on luggage and identifying prohibited/restricted items.
• Responsible for passengers' safety
• Detection of potential trouble at security check point before boarding
About Me
volunteering, community service or charity work. sports such as competing on a team, cooking.
