Sammer

Full CV / Resume

SAMMER MOHAMED ASKER
182 Gesr El-Seuiz , Heliopolis, Cairo, Egypt.
(+2) 002 0222707717 MOBILE (+2) 01009937997
E-MAIL

PROFILE
A result oriented sales professional with over 10 years in sales and customer services experience who is customer focused and target driven. This has been achieved through extensive stakeholders experience, which has developed my management, interpersonal and communication skills, enabling me to listen, analyze and deal with people at all levels. I ensure that I meet targets and deadlines by managing my time effectively and by working in a methodical manner. I am now seeking a senior sales, customer related or administration experience analysis position in rewarding and challenging environment.
Certified Member in Egyptian society of technical analysis

CAREER HISTORY

Freelance Graphic, design/Development Egypt Current
Well experienced on HTML, CSS and WordPress development.
Good knowledge of Adobe Dreamweaver & Photoshop.
Fundamental understanding of Java & JavaScript and currently studying Android Mobile OS Development
Capable of managing E-Marketing Campaigns and site management as required, with core understanding of Social Media tools.

Jumanji Mobile Services Cairo, Egypt May 2003 – June 2012
Mobile retail shop specialised in selling all mobile related products, accessories, and services.
Position: Business Owner
The challenge: Following the success the mobile services section had at Africano Cyber Café, the idea `of starting a mobile services store was further researched, indicating a strong need for an independent mobile services store.
Key accomplishments:
• Successfully started in a competitive market achieving estimated sales targets.
• Agreed on a sponsorship from Mobinil which decreased Mobinil products’ cost price and in turn resulted in higher profits.
• Doubled the shop’s business capacity within a year.
• Agreed sponsorship terms with Etisalat ecom.
• Starting to import mobile and computer accessories.


Egypt Network Cairo, Egypt Mars 2008-Jan 2009
A leading Internet Service Provider providing Internet Access for both businesses and consumers.
Position: Channel Manager

The challenge: The company was introducing a new line of retail Products to the market, and needed to capitalize on the retail market in order to acquire market shares.
• Participated on planning the launch of a new on Hyper One
• Participated in planning the market plan and pricing for the company’s mobile Shop
• Successfully initiated Negotiations with Fujitsu-Siemens targeting a collaboration agreement.
• Reaching a primary agreement with Fujitsu Siemens Regional Management to collaborate both companies’ retail products.
Africano Cyber Café and Business Center Cairo, Egypt Jan 02 - May 03
An internet café providing internet surfing for customers as well as various business services such as printing, copying, and faxing, in addition to mobile services, namely products and accessories.
Position: Business Owner
The challenge: Once fast-speed internet was introduced in Egypt, the idea of starting an internet café was proving to be profitable given the high prices paid per household, and so the rising business opportunity was immediay considered and implemented.
Key accomplishments:
• Installed software’s on 12 computers and setup the connecting network.
• Reorganized the shop into 2 different sections, which in turn enhanced customers’ experience.
• Maintained great shop reputation and quality service for 2 years.
• Introduced a mobile services section, which over time generated enough revenue to become an independent business.
Abu-Dhabi Airport Duty-Free Abu-Dhabi , UAE June 98 - Nov 01
Winner of several prestigious awards, Abu-Dhabi Airport Duty-free is one of the world’s finest Duty Free complexes, with over 5,000 employees and revenues that surpass $150 million per month.
Position: Assistant Sales Manager.
The challenge: Recommended by the general manager to be promoted to this challenging high volume sales position, and assisted him in successfully running and improving the overall Duty free performance.
.Key accomplishments:
• Assisting the General Sales Manager in supervising the duty-free sales (over 600 staff).
• Reorganized the shift system to include 5 new schedules with 3 overlapping shifts during peak sale hours, thereby increasing staff efficiency.
• Introduced periodic training sessions for all staff members with the help of the training manager.
• Integrated a new sales reward system resulting in increased sales team motivation.
• Assisting the General Sales Manager in the renovation of the Duty-free for image enhancement and sales increase by submitting a long term plan to improve the Duty-free.
Position: Senior Sales Advisor
The challenge: After my previous performance and suggestions, I was recommended by Duty-free floor manager to fill this vacancy as Sales advisor to improve the jewelry department’s performance, image and to test the sales targets by using new methodologies, techniques.
.Key accomplishments:
• Successfully organized 3 promotional campaigns, to assist in brand recognition and sales increase.
• Introduced a new approach in presenting the variety of showcased products.
• Identified the need for new products, such as Swarovsky crystal & gold accessories, responding to the travelers' demands.
• Doubled the size of the Watches and Jewelry section within the Jewelry Grand Shop, resulting in an increase in sales volume.
• Exceeded the team's anticipated sales target by 150% within the first 4 months.
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Position: Sales Advisor – Team Leader
The challenge: Hired as a shop leader to manage two shops and its staff and in the process improved the stores’ image and increased sale volumes.
.Key accomplishments:
• Lead a sales team of 8 members and managed their training and supervision.
• Re-organized the structures of both the Audio-Visual and Perfumes & Cosmetics sections to enhance the store's image.
• Created a new shift system thereby increasing the sales efficiency and productivity.
• Successfully identified and resolved a major problem in the shift transfer procedure with the aid of the ing department.
• Increased the overall sales volume of the Perfumes & Cosmetics and the Audio-Visual sections by 50% and 80%; respectively.

Misr Sinai Tours Cairo, Egypt Sept 97 - May 98
One of the leading full service ground operators, which in turn provides travel services throughout Egypt.
Position: Senior Tour Operator
The challenge: Recruited by the Direct Manager as an excellent candidate for this position following my successful training with their company for the duration of 4 summers prior to this position.
.Key accomplishments:
• Worked within different departments thereby gaining the opportunity to acquire a variety of training and knowledge.
• Successfully designed more than 10 tour schedule, 8 of which were implemented within the company's annual program.
• Won 9 bids out of 15 tenders participated in.
Organized 5 religious tourism schedules (including hajj).

EXTRA CURRICULUM

Ministry of Industry Cairo, Egypt Jan 04 - June 04
Position: External Consultant (contracted for 6 months on a project basis)
The challenge: Recommended by the ministry's HR Manager, given my proven work experience, to participate in preparing 3 presentations crucial to their work in the field of the marble and granite industry necessary.
Key accomplishments:
• Completed 3 effective presentations, 2 of which were presented to the Prime Minster, while the third was presented to the President during his annual review of the ministry's overall work and projects.
• Created two different groups of templates in order to help distinguish between work presented by the Minister's office and that presented by the ministry.
• Prepared, presented, and submitted a full research report to the Research Manager, which was later included in the project's review presented to the Minister.
• Participated in creating a user-friendly research database to include the collective data for the project.

Citibank (Citibank @ Work Department) Cairo, Egypt Mar 03 - July 03
Position: External Consultant (contracted for 3 months on a project basis)
The challenge: Recommended by the “@work Department” Assistant Manager given my experience in presentation design.
Key accomplishments:
• Prepared the "Steps to Success" PowerPoint presentation, this was presented at the 2003 CitiBank Conference, held in Istanbul, Turkey.
• Prepared the "Implementing the Vision" PowerPoint presentation, this was presented at the 2003 CitiBank Conference, held in Cairo, Egypt.
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Misr Sinai Tours Cairo, Egypt summer 94, 95, 96
Position: Trainee – Tour Operator

KEY SKILLS & ATTRIBUTES
 Ability to penetrate new markets.
 Consultative sales approach.
 Unique combination of creativity and analytical skills with details orientation.
 Very strong communication, numerical and interpersonal skills.
 Flexible, adaptable and highly motivated.
 Experienced in influencing the attitudes and ideas of others.
 Recognized for reliability and “getting the work done” through persistent and strong work ethic.
Management philosophy: leadership through team management and involvement and by example, motivation through positive reinforcement, strong emphasis on each team member contributions to business objective as well as their own quality of life.


EDUCATION AND COURSES.
1993-1997 Bachelors of Tourism. Sinai High Institute for Tourism & Hos
2001 Microsoft Office ICL Computer Center.
2002 Microsoft FrontPage Heliopolis Library Education Center.
2007 Financial Technical Analysis (Egyptian Society of Technical
Analysis).


REFERENCES Available on request