LinkedIn Brighton, CO 80602
PROFILE
Strategic, growth-focused professional with 15+ years’ experience and demonstrated success in achieving business and revenue growth targets through development and implementation of robust selling strategies. An intuitive leader with expertise in orchestrating the entire sales process, from opportunity identification and customer acquisition to product delivery. Extensive experience in guiding strategy, leading multi-cultural teams, optimizing revenue, and over-exceeding predefined growth targets and goals. Expert presenter, negotiator, and business-person; able to communicate effectively across multiple levels of organization.
AREAS OF EXPERTISE
· Business Development and Growth
· Resource Allocation and Optimization
· Team Building and Leadership
· Staff Training and Development
· Customer Relationship Management
· Market Research and Analysis
· Client Satisfaction and Retention
EDUCATION
AA in Business
Eastfield College, Mesquite, TX
MILITARY SERVICE
· Military Service | US Army
PROFESSIONAL EXPERIENCE
Business Development Director 2007 to Present
Nussentials, Inc., Houston, TX
Develop and implement effective business development and operational strategies to achieve and exceed revenue growth targets. Recruit, train, and develop teams to achieve performance excellence. Conduct comprehensive sales training of several hundred sales representatives across the country. Act as a National motivational and corporate speaker for National events.
· Achieved excellent results; started from scratch, creating health and wellness supplement products to market and raising funds to operate with (about $2M total).
· Successfully planned events and negotiated group rates for meetings at hos.
· Established customer service department to ensure the delivery of excellent customer service and support.
Operations Manager 2005 to 2017
Black Bear Manor Ho B&B, Ouray, CO
Efficiently owned and managed a small Luxury Ho B&B by handling sales and promotions and directing reservations and all staff. Ensured excellent guest experience for all guests from throughout the USA and many other countries.
· Successfully organized the remodel of the building to attract guests and established online sites and reservation systems.
· Achieved and exceeded business growth targets by introducing online promotions thru groupon, Trip advisor, and Travel Zoo, etc.
· Secured a rating of out of 10 on and top 10% of customer satisfaction rating for hos across the world.
Operator 1990 to 2005
TMC, Inc., Plano, TX
Orchestrated and implemented effective sales and business development plans to achieve business growth. Managed, recruited, and trained long distance calling salespeople. Built a downline of more than 500K independent sales representatives.
· Ranked #4 at all times in revenue generation for parent company.
Additional experience as Salesman, Sales Manager, and Store Manager at Zales Jewelry
