richstew

Full CV / Resume

RICHARD GORDON STEWARD
: Ph: (M) +966 56 7887826 (W) +966 13 804 1953
Oasis Gardens, Walnut 1, Al Hada Compound, Al Khobar 31952, Saudi Arabia

SUMMARY

Dedicated and versatile professional offering 7 years of corporate experience & 1 year entrepreneurial experience

My experience is evenly balanced between sales & marketing, and warehouse & logistics management, having spent three and a half years working in each field. In so doing I have a greater understanding of these two fields and how they interlink and work together. I believe this mix of experience has given me a stable grounding point to work successfully in either industry.

Hands-on experience gained through excellent business relations with the trade partners, distributors, customers and stakeholders
Professional standards & excellent track record of dependability;
Results & solution-focused to meet diversity of needs
Highly organized at recording and maintaining data
Persuasive communicator with an ability to relate to people at all levels of business and management
Strong interpersonal skills
Proven ability to manage multiple projects and initiatives simultaneously
Value a team approach to implement best practices to achieve business excellence
Work with cross-cultural, multi-national teams ensuring optimal utilization of resources leading to overall profitability
Strong problem-solving, planning, team-building and management skills
Highly articulate, demonstrating exceptional relationship building, communication, decision making, negotiation, analytical and interpersonal skills
Proficient with MS Office, MFG Pro and WMS
Strong focus on achieving high customer service levels, both internally and with 3rd party suppliers

CORE STRENGTHS



Sales, Marketing & Business Development
Customer Service
Commercial Negotiations
Product / Brand Management
Event Management
Advertising & Campaigns
Corporate Communication
Budgeting & Forecasting
Logistics & Warehouse Operations
Stock Management
Project Management
Facility Management
Inventory Control & Management
MIS Reporting
Strategic Planning & Execution
Manpower Management


EMPLOYMENT CHRONICLE

Aujan Industries

Key Deliverables:
National Warehouse & Logistics Manager, Dammam, Saudi Arabia (Jul’12 till date)
National Warehouse Manager, Dammam, Saudi Arabia (Jan’11 - Jul’12)

Daily review of inventory levels across 17 branches covering 90 SKU’s ensuring stock levels are maintained according to the preset days cover, & highlighting any discrepancies and out of stock situations with the shipping department
Driving efficiencies through KPI’s and KPI development and reporting, focusing on; offloading times, warehouse labor productivity, comeback percentage, stock count accuracy, housekeeping & wooden pallet retrieval
Oversee & support all day to day operations within the warehouse and fleet operations ensuring pre-set objectives of the company as well as department are achieved with strict adherence to quality, budgets, productivity and safety
Manage & monitor logistics costs and continuously identify ways to save costs to improve the company’s bottom line
Fleet management of 155 sales & delivery vehicles & 30 forklifts, covering; cost management, capacity utilization, driver training and branding of fleet
Developing budgets for warehouse & fleet departments on an annual basis
Ongoing review & development of company policies and Standard Operating Procedures (SOP’s) to ensure they are up to date and reflect the best interests of the business
Monthly preparation of all reports related to stock management including, ageing, damages & expiries, stock counts and stock turn over
Manpower management covering, budgeting, developing warehouse structure, recruitment & performance reviews
Facility management ensuring all warehouses are in good condition and meet the local Baladiya requirements for health & safety
Cooler management for modern trade and retail, covering the inbound logistics from overseas supplies, to temporary warehousing and final delivery to our customers, & cooler inventory management
Reverse logistics when required
Project management on an ad hoc basis, supporting the Aujan Group
Develop and implement effective internal controls for efficient operation / functioning of the Logistics department
Resolve all internal and external client / customer service issues in a cost effective and prompt manner ensuring utmost satisfaction
Negotiate and select suitable service providers based on comparison of quotations and other criteria offered by different providers
Oversee all audit requirements including warehouse procedure awareness and policy compliance

Noteworthy Credits:

Promoted in Jul’12 to National Warehouse & Logistics Manager to expand area of responsibility to cover all Fleet movements within KSA
Invited to attend the Aujan Talent Development Program in 2012 for high performers
Proactively introduced and managed KPIs across 17 warehouses within Saudi Arabia
Reduced warehouse damages by 18% vs. YTD 2013
Reduced warehouse expiries by 76% vs. YTD 2013
Reduced overall fleet costs by 9% YTD 2014 vs. budget, saving of 460K SAR YTD
Successfully achieved cases per loadmaker target of 1,776 vs. target of 1,600
Successful in improving the invoice completion rate from to
Succeeded in achieving trailer offloading target of 30 minutes in 2011, 2012, 2013 & 2014 YTD
Successfully organized and managed reverse logistics for a product recall; returned 430,000 cases from 17 different locations over a period of 4 weeks
Efficiently managed the logistics & distribution for 4 new product launches across 17 locations in Saudi Arabia
o First launch of 260,000 cases to 17 destinations
o Second launch of 220,000 cases to 17 destinations
o Third launch of 100,000 cases to 17 destinations
o Fourth launch of 30,000 cases to 4 destinations
Successfully standardized warehouse inventory reports to improve accuracy and consistency in reporting


WorldNet Logistics

Marketing Manager, Johannesburg, South Africa (Sep’08 – Aug’10)
Key Deliverables:

Corporate communications, both internally and externally & running the corporate site
Developed all ATL & BTL activities for the brand
Customer Relationship Management
Brand management & logo design, creative designing of the company’s advertisements, print ads for the FTW Magazine
Managed the company’s private suite and all hospitality services
Management of all corporate events
Budget development
Co-ordinating with the HR department in organizing internal events / competitions to support the corporate culture
Entrusted as Editor of the company’s weekly newsletter to clients

Noteworthy Credits:

Successfully organized the annual cycle challenge and corporate hospitality as part of the Cycle Challenge - Johannesburg’s biggest cycle race
Successfully organized the company’s hospitality for the Soccer World Cup in 2010 - all 64 games on a national level with hospitality and events in all regions
Successfully organized the company’s hospitality for the Confederations Cup in 2009 – 17 games in total
Successfully organized the company’s hospitality at the JP Morgan Corporate Challenge in 2008 & 2009
Successfully organized the company’s annual year end function, both for clients and staff
Successfully managed 3 corporate golf days


WorldNet Logistics

Business Development (Feb’07 – Aug’08)
Key Deliverables:

Involved in new customer sales, cold calling, lead generation, networking, preparing cost estimates, reserving & preparing airway bills, customer service and project management

Noteworthy Credits:

Tactically secured project logistics business in Botswana and the DRC
Efficiently secured 16 new customers in sales, with an estimated revenue of 300,000 ZAR


South African Breweries, Waltloo, Pretoria, South Africa (1 month internship) (Dec’06 – Jan’07)
Key Deliverables:

Assisted in site control, recon invoices and tracking driver hours


Zealous Fashion, Johannesburg, South Africa (Jun’06 – Jul’07)
Key Deliverables:

Part Owner of a fashion label
Involved in design, logistics and distribution


Margaret Steward Rentals, Johannesburg, South Africa (Feb’02 – Apr’06)
Key Deliverables:

Worked as Office Assistant and Customer Officer

ACADEMIA & TRAININGS

Trained on Fleet & Transport Management from Meirc Training & Consulting, Dubai in 2012
Attended the Aujan Industries Talent Development Program in 2012
Post Graduate Degree in Logistics Management (Honors) from University of Johannesburg in 2006
o Passed with distinction in ‘Introduction to shipping & maritime regulations’ and ‘Road transport costing & distribution’
B Com in Marketing Management from University of Johannesburg in 2005 with distinction
Professional TEFL Teacher (Teaching English as a Foreign Language), September 2014 - Present

ASSOCIATIONS

Padi Open Water Diver, since 2011
SSI Advanced Adventure Diver, since August 2014
Khobar Rugby Club, Saudi Arabia
Bahrain Yacht Club
Parkview Gold Club, Johannesburg, South Africa
TEFL

INTERESTS

Scuba diving
Cycling
Golf
Rugby
Fitness
Photography
Travel
Social Responsibility



PERSONAL DOSSIER

Date of Birth : 01st December, 1983
Linguistic Proficiency : English
Nationality : South African & British (UK Passport)
LinkedIn :
Preferred Location : UAE
References : Will be pleased to furnish upon request



Thank you for your time to review my career & achievements, should you have any further questions please feel free to me. I look forward to hearing back from you,


Kind regards,
Richard Steward
: (M) +966 56 7887826 (W) +966 13 804 1953
: