Raquel

Full CV / Resume

QA Team Leader/Quality Controller/Production Team Leader: December 2006 - August 2009

British and Brazilian Ltd in Station Bridge, Yaxley, Peterborough, PE7 3EL

Store/Stall Manager: November 2010 - January 2011

Extra’s LLP (Hair/Beauty products) - Queensgate Shopping C. Peterborough

Customer Service : March 2011 - November 2012

Access Prepaid Worldwide a MasterCard Business - Worldwide House, PE3 6SB

Universal Sales Advisor/Administrator: November 2012 – March 2013

RAC Motor Insurance/BGL Group - Fusion House, PE2 6BU

Personal Banker/Customer Service Adviser: August 2013 - September 2015

Bank Santander PLC; 1- 4 Long Causeway, Peterborough, PE1 1YD

Freelance Interpreter/English-Portuguese Translator for NHS/Police: November 2016 - November 2020

DA Languages Ltd - Sand House, 22-24 Greenwood Street, Altrincham, Cheshire, WA14 1RZ

Health Care Assistant (HCA) Respiratory Ward: July 2017 – September 2018

Peterborough City Hospital; Edith Cavell Campos, Bretton Gate, Peterborough PE3 9GZ

Nursing Associate Apprenticeship Full-Time Student: September 2018 – July 2020

Anglia Ruskin University Peterborough Campus with Peterborough City Hospital Partnership

Accident and Emergency Nursing Associate: July 2020 – April 2023

Peterborough City Hospital; Edith Cavell Campus, Bretton Gate, Peterborough PE3 9GZ

 All of the mentioned below skills without area coordination and patient initial triage assessment competencies

BSc (Hons) Adult Nursing Apprenticeship Part-time Student: October 2021 till April 2023

Anglia Ruskin University Cambridge Campus with Peterborough City Hospital Partnership

Accident & Emergency Staff Nurse: April 2023 – June 2023 – Ongoing (Bank)

Peterborough City Hospital; Edith Cavell Campus, Bretton Gate, Peterborough PE3 9GZ

 Excellent interpersonal abilities with strong communication skills, including being clear and concise under pressure with decision-making skills;

 MDT extended experience and confidence speaking with various teams

 The ability to perform a range of emergency procedures including resuscitation, critical care plus surgical

 Experience of research-based/reflective practice, with understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence-based practice

 Up to date knowledge of relevant Professional and Clinical legislation;

 Up to date with mandatory training

 Able to provide quality care that is responsive to service user’s holistic needs, as a team and independently

 Resilient: able and experienced with coping with difficult interpersonal situations such as conflicts

 Approachable, self-aware, self-confident, and intrinsically motivated to do a good job and to motivate others

 Able to form highly effective working relationships with colleagues

 Advocate for all individuals, particularly those with protected characteristics while promoting diversity

 Empathy for patients including individuals who have experienced mental health challenges

 Loyal and able to advocate for the work area and organization, demonstrating values of trust and NHS

 Flexibility and ability to fulfil all the requirements of the role (including physical)

 Venepuncture & cannulation; Analysing test results; Blood transfusions;

 Wounds/burns ANTT cleaning & dressings;

 Female and Male Catheterization & TWOC

 Coordination of staff and patients in specific A&E areas with excellent time management while multitasking

 Strength and the ability to take a flexible approach when tackling high-pressure situations such as MAJAX

 Compassion, empathy and diplomacy when dealing with patients and colleagues

 Triage incoming patients based on level of injury or illness;

 Receiving handover from Ambulance CREWS

 Administer emergency, surgical, and general medication in accordance with NMC and CHS policies

 Aid with manipulation of dislocated or broken bones; apply advance plastering & perform intubations

 Referring patients to other departments such as surgical, respiratory, and cardiology

 Ensure accurate records are kept in accordance with CHS policy and NMC guidelines

 Transfer patients between departments and hospitals using SBAR

 Sharing information and updates with family members that are NOK’s while adhering to Data Protection

 Maintaining care standards in the trust and rigorous high accuracy of record keeping

 SARS - 2019 extensive emergency and medical respiratory care experience

 Palliative care and Last offices experience

Theatre Practitioner Scrub Nurse: June 2023 till April 2024

Peterborough City Hospital; Edith Cavell Campus, Bretton Gate, Peterborough PE3 9GZ

 Completing an exciting 10-month secondment opportunity 30h contract to cover Maternity leave for a Registered Nurse or ODP. Given a unique opportunity to join a supportive and welcoming team in state-of-the-art theatres at Peterborough City Hospital within Gynaecology/Obstetrics/Breast, in addition to Emergency/Trauma and General Surgery departments

 Keen to add to my existing trauma and urgent care knowledge and skills while having a commitment to developing and enhancing the quality of care provided in the perioperative environment

 Ability to work within a diverse team who support each other to deliver safe and high-quality care, which is clinically effective, evidence based and appropriate.

 General knowledge of equipment and tools used in theatres

 18 theatres in Peterborough City Hospital providing me training in a range of specialities including Elective Orthopaedics, Paediatric Surgery, Colorectal & Upper GI Surgery, Ophthalmology, Plastics, ENT, Maxillofacial, Urology

 Aware of importance of risk management

 Evidence of Continuing Professional Development

 Aware of patients’ needs intraoperatively

 Ability to interpret data/audit information

 Able to demonstrate potential to work closely with multidisciplinary personnel

 Ability to support less experienced staff

 Aware of national supplier issues within Health Care and NHS

 Ability to scrub unsupervised clinically

 Able to demonstrate behaviours consistent with the Trusts Values and Behaviours

 Professional appearance & behaviour excellent attendance record

 Flexible approach to working in line with change of service requirements

Bank Practice Nurse: March 2023 – Ongoing

Thorpe Road Surgery; 64 Thorpe Rd, Peterborough PE3 6AP

 Identify, manage, and support patients at risk of developing long-term conditions, preventing adverse effects on the patient's health. Provide routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF.

 Provide wound care (ulcer /Doppler etc.) to patients

 Request pathology services as necessary and process pathology results as required

 Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required

 Maintain accurate clinical records in conjunction with extant legislation

 Develop, implement, and embed well woman clinics and well man clinics

 Provide vaccination and injections for adults and children

 Prioritise health issues and intervene appropriay while recognising deterioration

 Recognise, assess, and refer patients presenting with mental health needs

 Support patients in the use of their prescribed or over the counter medicines (within own scope of practice)

 Support the clinical team with all safeguarding matters, in accordance with local and national policies

 Deliver opportunistic health promotion where appropriate

 Manage emergency drug kit

Significant student placements completed

6 months - Eye clinic at Peterborough City Hospital;

6 months - Orthopaedic surgical ward at Peterborough City Hospital;

4 months - Critical Care at Peterborough City Hospital