Hugues

Full CV / Resume

Hugues Ndikumana

Gasenyi,Av buragane , Bujumbura

Bujumbura, Burundi, 2018

[WhatsApp +25761140015]



Objective

Dedicated and detail-oriented housekeeping professional with 2 years of experience in maintaining high standards of cleanliness and customer satisfaction. Seeking a housekeeping role to leverage strong organizational skills and a commitment to providing a welcoming environment.

Key Skills:

Comprehensive knowledge of cleaning procedures and use of housekeeping equipment

Strong attention to detail and ability to work efficiently under time constraints

Excellent communication and interpersonal skills

Ability to follow instructions and work independently or as part of a team

Skilled in handling guest requests and resolving issues promptly

Proficient in maintaining inventory and managing supplies

Professional Experience:

Housekeeper

[Ho/Safari Gate] - [Bujumbura, Burundi]

[May/2023] – Present

Clean and maintain guest rooms, bathrooms, and common areas according to company standards.

Perform daily cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces.

Restock supplies such as towels, toiletries, and linens as needed.

Report maintenance issues or damaged items to the maintenance team for prompt resolution.

Ensure all rooms are cleaned and prepared for guest arrivals in a timely manner.

Provide exceptional service by ing guest requests and inquiries with a positive attitude.

Housekeeping Attendant

[Ho/City Hill] - [Bujumbura, Burundi]

[1/2022] – [1/2023]

Assisted in the deep cleaning of ho rooms and public areas during seasonal peaks.

Managed the laundry room, including washing, drying, and folding linens.

Followed safety protocols for the handling and disposal of waste and hazardous materials.

Collaborated with team members to ensure a smooth and efficient workflow.

Conducted regular inspections of guest rooms to uphold cleanliness standards.

Education:

High School Diploma

IETIQUE, [Bujumbura, BURUNDI]

University Degree

Cavendish University,[Kampala, Uganda]

[Year of Graduation]

Languages:

English (Fluent)

French: fluently

References:

Available upon request.