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Full CV / Resume

CAREER OBJECTIVE

 

Professional in Sales, Customer service IT and emarketing.

WORK EXPERIENCE

2018 November/PRESENT          Freelancer Sales and Marketing Executive

Station Innovation Pty ltd – Foz do Iguassu, PR, Brazil

Commercial representation for Station Innovation Pty ltd in Brazil and Paraguay. Online marketing via social networks LinkedIn and . Business development, product import from Australia. Shipping, Customer service.

 

2017 November/2018 October               Work as a Freelancer

Freelancing activities – Misiones Argentina

Remote business support: customer service, esales, IT helpdesk, SAP support. Translation English – Spanish.

 

2015 November/2017 September   HR Business Analyst

Chevron – Buenos Aires Argentina

Analysis, design, implementation, testing, training and documentation activities in both new installation projects as well as enhancements. Daily work supporting the existing business function. Consulting services with active customer interaction. Tasks performed for Chevron Upstream division with more than 20,000 active users across the 6 continents in Human Resources processes. Project Management developed in JDE HR and Payroll-FIN specific enhancements.

Relevant accomplishments: Active participation in the upgrade of JDE from to still underway as a mission control team member. Annual JDE Disaster recovery exercise in which HR group completed all planned activities within 70% of planned time. Current DBA Automation interface for Angola BU.

2012 June/October 2015     SAP HR Support Analyst Chevron – Buenos Aires Argentina

Support in specific projects as well as current operations in both JDE HR and SAP HR environments. Activities under CTS scope – Applying SAP notes and their manual prerequisites, syntax errors corrections, Support packages, Transport requests handling and approval cycle. UC4 administration: creation/update/deletion of jobs, process chains, events and other objects that are triggered to SAP R3/APO/BW and Unix servers. Associated troubleshooting – connection errors, forecasts, etc. SAP MDM: Data sync analysis among R3, BW, JDE Edwards, AD and other platforms(IDAdmin, local white pages). Manual data trigger from R3 to MDM.

Relevant accomplishment: March, 2015 – Technical coordination in SD Nota fiscal implementation in Brazil – 403 SAP notes applied with their corresponding additional steps/configurations. Successful go live with no critical issues reported.

2012 March/April 2012 COBOL Programmer

Capgemini Argentina SA – Buenos Aires -  Argentina.

 

Introduction to COBOL basics. SQL calls and operations. Code writing from functional requirements. Compilation and basic testing before job promotion. Changeman and JCL.

Relevant accomplishment: COBOL support for PSA Peugeot based in Buenos Aires.

 

2009 – 2012  IT Technitian II

SAP Argentina SA – Buenos Aires -  Argentina.

 

Support of routine/basic infrastructure and application tools. Provision of basic resolution for routine systems problems. Contribution to projects supporting the implementation and operations of computing infrastructure and business applications. Administration of PGP, Blackberry, Afaria, SecurID, Microsft Exchange, Citrix, Cisco VPN which included s setup, password reset, sync issues troubleshooting as well as other first level support tasks. Active Directory users and groups. Support to Microsft Windows and Microsft Office products. Handling of specific cross-module SAP tasks for time, CRM, SAP GUI, FI modules.

 

Relevant accomplishment: Be part of a global division that supported more than 50,000 SAP employees worldwide with their IT infrastructure.

2007 – 2008 Customer service representative

etech Argentina SA -  Buenos Aires – Argentina.

 

Sales and Customer service (end users) for a company based in the USA. Order support, returns, replacements, activation.

 

Relevant accomplishments: Daily direct to customers from USA. Knowledge of cellular carriers, networks and devices used. Solid troubleshooting skills.

EDUCATION

2009 – 2019  Degree in computer science at Universidad Siglo 21. Computing science.

 

Nov 2011 – dic 2011  ABAP official academy at Buffa Sistemas. Buenos Aires, Argentina.

 

LANGUAGE SKILLS

Spanish, native.

English, fluent.

German, basic knowledge.

Portuguese, basic knowledge.