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Full CV / Resume

Nouf Fadhel Sabt

Villa 1124, Road 7731, Block 477 Shakhura, Kingdom of Bahrain 

Mobile: +973 33777855

PERSONAL PROFILE:

I am positive and hardworking person, always strives to achieve the highest possible, at any given task. I possess excellent communication skills and  have the ability to perform well  under pressure with numerous tasks within tight deadlines through my dedicated personality and motivated spirit to learn and provide value. I have customer service experience; handled customer complaints and solved other problematic situations.

Career History:

• Social Media Executive- 4Spots

• Managing social media profiles.


• Strategizing advertising campaigns.


• Conceptualizing & strategizing creative design concepts.


• Planning and executing tasks as per deadline.


• Content - researching, writing, gathering, organizing, and editing and reviewing information.

•  Public relation - Spire travel- Bahrain:

• Organizing promotional events.


• Analyzing media coverage.


• Coordinating all public relations activities.


• Writing and editing press releases, speeches, brochures.

•   Customer care representative-Viva call center with Silah gulf Bahrain:

• Resolve Customers’ queries promptly and efficiently providing a solution in accordance with Company processes.


• Escalate outstanding Customer queries in line with Company procedures


• Dealing with customers and help them solve their issues

• Worked at Nonoo Exchange company as a Sales & Marketing coordinator &  customer care department:

• Deal directly with customers either by e, electronically of face to face.


• Respond promptly to customer’s inquiries and resolve customer complaints.


• Process orders, forms, applications and requests.


• Tracking sales data and preparing reports & Supports sales staff by providing sales data, market trends


• Keep promotional materials ready by coordinating requirements with inventorying stock, placing orders.


• Organizing events, parties &withdrawal.

Key competencies and skills:

• Strong administrative and organizational skills;


• Problem-solving: familiar with creative and innovative problem solving methods


• Strong team player : worked effectively with multi cultured


• Communication; Able to communicate professionally and constructively


• Computing; Good knowledge of MS Word, Excel and PowerPoint

Education

• Diploma 'International Retail Development' (city&guilds London)


• Saar Secondary School – Commercial


• Sabre traveling and reservation system

Certificates and achievements:

• Achieved first position in the product display activity.


• Retailing principles and relating “Bird and City Guilds London.


• Excellence customer service at the Silah Academy.


• Excellence in recognition of completing induction training and commitment to personal development.


• A distinct volunteer member of Enjaz team.


• Worked with many different events.