Noni

Full CV / Resume

March 2024 - Englich Program/ Camps

APLIS, Osaka

Teach students about SDGs (Sustainable Development Goals) in English

Make presentation about SDGs and global issues

Teach 1st graders of High School

English Expo

Takigawa Gakuen Educational Corporation, Osaka

Interact with 1st grader HS students. Cook and play games with students

PERSONAL

Name

Nonkululeko N Manjanja



2-2-15, Yunagi, Minatu-Ku,

Osaka

522-0004 Osaka, Japan



080 6131 6885





Place of birth

South Africa

Gender

Female

Nationality

South African: Visa Expire- 20 June

2024

Marital status

Single

site

o

manjanja-492472194/

LinkedIn

Nonkululeko Manjanja

INTERESTS

Hiking

Sewing

Art

Photography

Swimming

Traveling

LANGUAGES

IsiXhosa

Zulu

Jan 2023 - Feb 2024

Dec 2021 - Aug 2022

Dec 2019 - Dec 2020

English Instructor

Brain Power, Osaka

Assist students communicate better, through fun and engaging lessons in

Elementary schools

Utilizing ALT training programmes with level‑appropriate teaching

techniques combined with language that motivates and guides students.

Assist homeroom teachers in planning and facilitating lessons.

Conduct training for homeroom teachers.

English Language Instructor

Nova, Hikone-shi

Selecting, planning and conducting lessons.

Monitoring student performance and reporting on student progress.

Performing demonstration lessons and level assessments for new or

potential students.

Promoting available products and services.

Maintaining a clean, comfortable and welcoming environment.

Client Support Representative

Meltwater News, Cape Town

Information Technology Company:

Provide support services diligently, expeditiously, and with reasonable skill

and care

- Provide training for fieldworkers and clients on our SAAS product and

portal

- Support and troubleshoot software

- Classify all issues reported as either a bug, inquiry, scheduled item or

feature request

- Investigate and resolve system‑related issues

- Implement permanent or temporary fixes to restore services

- Use of Zendesk & Intercom as a ticketing system

- Content will need to be formatted in a way that is optimized for the mobile

environment.

- Respond to urgent crisis communications requirements from clients

- Creating new communities for new clients or prospective clients

- Manage projects as and when the AM is not present or available.

- Compile weekly or monthly reports as required by the clients that monitor

progress, uptake, and engagement

Aug 2019 - Nov 2019 Online English Tutor

MPC, Cape Town

Planning, preparing, and delivering lessons.

Preparing teaching materials.

Helping pupils improve their listening, speaking, reading, and writing skills

via individual and group sessions

Feb 2019 - Nov 2020 Director

Mavinold Trading CC, Cape Town

Director and manager of construction, cleaning, and catering company.

Provided construction services and supply material

Provided Cleaning services for commercial buildings and rubble cleaning on

site

Catering services for private and public functions, or events

Aug 2017 - Oct 2017 Team Leader/Data Capturer

DA (Isilumko Recruiting), Cape Town

Data Capturing:

- ing South Africans and DA members and remind them to vote

- Capture Data such as details of registered South Africans to vote

- Managing and measuring stats, attendance & timekeeping

- Performing quality assurance on captured data

Jan 2017 - Jan 2019 Support Consultant

Mobenzi Technologies, Cape Town

Support Community Health Workers by digitizing health screening, case

management, referral, visit scheduling, and activity recording:

Provide support services diligently, expeditiously, and with reasonable skill

and care

- Provide training for fieldworkers and clients on our SAAS product and

portal

- Support and troubleshoot software and device‑related issues

- Classify all issues reported as either a bug, inquiry, scheduled item, or

feature request

- Investigate and resolve data‑related issues resulting from end‑user error–

this includes performing data edits that the client is unable to do

- Provide quality assurance for new features on our systems such as Mobenzi

Researcher, App, and Mobenzi Outreach portal

- Investigate and resolve system‑related issues

- Implement permanent or temporary fixes to restore services

- Use of Freshdesk & Helpdesk as a ticketing system

- Contributed to the revamping of the knowledge base

- Provided updates to the training material and worked on creating a training

manual

- Adherence to medications, identify strategies to improve adherence to

health routines, communication with providers, and additional issues to

increase

Aug 2016 - Jan 2017 Customer Service Associate

Amazon, Cape Town

E‑commerce Company:

Assist customers with their orders and communicate positively in a friendly

manner

- Process and logging incoming calls

- Escalating inquiries to relevant departments

- Check for satisfaction with the quality of the products and services

- Communicating with customers about the merchandise

Jan 2016 - Dec 2016 Volunteer tutor Lead/Mentor & Peer Educator

Year Beyond, Cape Town

After school programme:

Volunteer tutor/mentor

- Tutored English and Math Literacy at an underperforming high school

- Facilitated holiday programmes/workshops

- Daily register/ attendance of pupils

- Facilitate online educational programmes

- Weekly lesson plan

- Organized surveys for members and distributed membership

- Participated in various public awareness campaigns and events for

community recover

- Participated in various activities and meetings with other team members

Led the class and discussions on student issues and challenges

- Supervised schedule for other meetings and participated efficiently

- Provided orientation and training to new staff members and volunteers.

EDUCATION AND QUALIFICATIONS

2013 - 2017 BA Environmental & Geographical studies

University of the Western Cape, Cape Town

Jan 2022 - Present Postgraduate Degree in Education

Two Oceans Graduate Institution

Postgraduate Certificate in Education

COURSES

2019 - 2019 TEFL Certificate

TEFL Professional Development Institution

2019 - 2019 Business & Entrepreneurial Studies

UCT Graduate School of Business

The business course was sponsored by the Raymond Ackermans Academy

2017 - 2017 iLab Software Testing course

iLab

2017 - 2017 Microsoft Intermediate Excel course

2KO International.