Natasha

Full CV / Resume

PERSONAL INFORMATION


Name [ NATALYA SHISHKINA ]
[ Russia, Saint-Petersburg, Kurlyandskaya st. 36, 9. ]
e +79052292039
Skype natashoook13
E-mail
Nationality Russian Federation
Date of birth [ ]

WORK EXPERIENCE

• Dates (from – to) AUGUST 2012 - PRSENT
• Name and of employer Mercury group. DLT department store.
Russia, St. Petersburg, Bolshaya Konyushennaya ul., 21-23
• Type of business or sector Department store of luxury brands, Men’s department
• Occupation or position held Assistant of manager
• Main activities and responsibilities Help the Manager and the substitution in his absence.
Personnel management: adaptation, mentoring, motivation, evaluation of staff.
Control and coordination of the sellers on the trading floor;
Ensuring a high level of service class LUX;
Sales analytics
Participate in inventories.
Execution of sales plans;
Assistance in choosing the style and create an image;
Advising clients on the LUX brands, fashion trends;
Formation and growth of the client base, establishing and maintaining long-term relationships with clients.
*I have started my career from the seller position.

• Dates (from – to) April 2010 – August 2012
• Name and of employer InWear/Matinique, Russia,
• Type of business or sector Men’s and women’s clothes store.
• Occupation or position held Sales assistant
• Main activities and responsibilities Working with clients, selection of the image, active sales;
Work with the product, merchandising;
Participation in inventories;
Participation in creative competitions between stores.


• Dates (from – to) October 2008 – October 2009 (part time)
• Name and of employer "Qproom", Russia,

• Type of business or sector Advertising agency(BTL) that is an authorized dealer of mobile operator Beeline in St. Petersburg.
• Occupation or position held Senior seller
• Main activities and responsibilities Advising potential buyers.
Training new employees.
Active sales of SIM cards.
Maintaining ing records and contracts.





EDUCATION AND TRAINING

• Dates (from – to) September 2008 - January 2012
• Name and type of organisation providing education and training Saint-Petersburg state University of service and Economics (St. Petersburg)


• Principal subjects/occupational
skills covered Institute of international and economic relations
• Title of qualification awarded Organization management


• Dates (from – to) September 2007 - June 2009
• Name and type of organisation providing education and training Polytechnic College (St. Petersburg)


• Principal subjects/occupational
skills covered The organization of services in the field of service
• Title of qualification awarded Management


PERSONAL SKILLS
AND COMPETENCES


MOTHER TONGUE [ Russian ]

OTHER LANGUAGES

[ English ]
Upper Intermediate, almost advance.

SOCIAL SKILLS
AND COMPETENCES
- team spirit;
- good ability to adapt to multicultural environments, gained though my travel experience abroad;
- good communication skills gained through my experience in sales.


ORGANISATIONAL SKILLS
AND COMPETENCES
. - leadership (currently responsible for a team of 10 people);
- sense of organization;
- ability to work in multi-tasking, good time-management.


TECHNICAL SKILLS
AND COMPETENCES
ADVANCED USER OF PC, MICROSOFT OFFICE, INTERNET (SOCIAL MEDIA ETC).

ARTISTIC SKILLS
AND COMPETENCES
I enjoy photography, paint a little and know how to dance (not professionally).

OTHER SKILLS
AND COMPETENCES
I gained a lot of knowledge on training in all the companies where I worked. This is all kinds of sales training, training for managers, stylistics etc. So, I know the technique of sales, how to work with different types of clients, how to work in a team and to manage personnel, well-versed in the fashion industry.
It may sound corny, but I truly responsible, punctual employee, always do a good job, whatever it was. I can think of creative and bring new ideas in the work process. I'm a fast learner, positive attitude to constructive criticism, I love to discover new horizons. Besides, I have a good sense of humor and I always can find common language with people.

DRIVING LICENCE(S) No