@natasha13
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Natasha Ushakova
34
Female
member since Dec 17 2015
Russian
My skills
Worked at the ho as a front office manager, so Im very polite and can talk with different kind of people! Try to solve different guests problems, so I like to help people. And I very responsible and serious about work, kinda workaholic, so you can be sure that all work'll doing perfect!
Languages Spoken
Russian (Mother Tongue) English (Advanced) Spanish (Beginner)Full CV / Resume
PREFERRED JOB Receptionist
EDUCATION AND TRAINING
09/2006–07/2012 Specialist of West Culture
Saint-Petersburg State Univercity, (Russia)
01/07/2015–01/09/2015 Spanish language A2
Adelante, Saint - Petersburg (Russia)
WORK EXPERIENCE
01/03/2016–01/05/2017 Front Desk Manager
Sonata Ho, (Russia)
- make reservations via internet,
- work with Extranets (, Expedia and etc.)
- check-in and check-out
- make and check all payments and deposits taken from ho guests
- welcome and greet guests, help them fill out the registration form and select guests rooms
- help guests in all questions they have
11/2012–07/2014 Shop salesperson
BNS Group, (Russia)
-help custumers in all questions
-work with cash
-merchandising
06/2011–09/2012 Shop salesperson
Inditex, (Russia)
-work with cash
-help custumers with all questions
PERSONAL SKILLS
Mother tongue(s) Russian
Other language(s) (UNDERSTANDING SPEAKING WRITING)
Listening Reading Spoken interaction Spoken production Writing
English B2 B2 C1 B2 B2
Spanish A2 A2 A2 A2 A2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills - good communication skills gained through my work experience as sales manager
- excellent skills with different kind of people gained through my work experience as a front
desk manager at the ho
Organisational / managerial skills -good organisational skills gained as a receptionist at the ho
Digital competence SELF-ASSESSMENT
Information processing Communication Content creation Safety Problemsolving
Independent user Independent user Basic user Independent user Independent user
ADDITIONAL INFORMATION
Volunteer - work as a volunteer in a football competition in
- will work as a volunteer in competitions in Tarragona in 2018 and Russia 2018
About Me
It's always very hard to talk about myself. But I'll try to) Im funny, friendly and inlegent person. I love to explore new places, new cities, meet with so many different people everyday! Like to talk with travellers, coz they always have a million interesting stories! I like to have fun, like going to the club or bars with friends, but I also love to spend time by myself - reading books, walking in the city etc. Yes, I love to explore the new cities just walking there and enjoy all this new atmosphere for me. I love nature and seaside, so I can spend all day just watching the sea. And I love food! Im kinda a foodaholik!
I like to work and i think that all works are important! So, working with me you'll be sure that the job will be doing perfect!
