Miyya

Full CV / Resume

05/2013 to Current

Lusaka, Zambia

ESTHER SHUNNA PHIRI

Summary

Resourceful immigration Assistant with solid legal background and fluency in English and Swihili. Managed client

communications for immigration attorneys and assisted in preparation of legal documents for immigration

applications. Superb organizational skills and compassionate nature leading to optimum outcomes. Seasoned

collaborator experienced in meeting needs, improving processes and exceeding requirements in team

environments. Diligent worker with strong communication and task prioritization skills.

Seasoned Immigration Officer skilled in assessing visa and residency applications with precision. Strong

background in enforcing immigration laws and regulations, ensuring compliance and maintaining security. Proven

track record in conducting thorough interviews and investigations, identifying fraudulent activities, and delivering fair

and unbiased decisions. Adept at collaborating with various stakeholders to facilitate smooth immigration processes

and enhance community safety.

Dedicated to cyber security with experience in achieving tangible results and cross-team collaboration. Proactive

and excited to partner with like-minded individuals to achieve goals.

With background in customer service and conflict resolution, I bring strong communication and interpersonal skills to

interactions with diverse groups. My attention to detail and organisational abilities ensure thorough and accurate

processing of documentation. I excel in handling sensitive situations with empathy and professionalism, ensuring

compliance and fairness in all procedures.

Adaptable IT personnel with extensive experience providing first-class results. Meets job demands and deadlines

through diligent work-ethic and dedication to quality.

Qualified business management with extensive background in advanced management processes. Utilises superior

communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project

manager with outstanding team leadership abilities to meet targets consistently.

Experience

Assistant Immigration Officer

Department Of Immigration

Effectively and efficiently facilitate and regulate the entry and exit of persons and control the stay of

immigrants and visitors in the country in order to contribute to internal security and sustainable socio-

economic development

Issuing of Visas and Residency Permit

Skills

Problem-solving skills

Ability to work in a team

Strong work ethic

Analytical skills

Quantitative skills

Communication skills

Leadership qualities

Strategic thinking

Persuasion techniques

Data analysis

Proactive monitoring

Thoroughness

Delivering at Pace

Filing reports

Interpersonal communication

ability

Surveillance

Regulatory compliance

Trade compliance

Security protocols

Stress tolerance

Assessment

Attention to Detail

Conflict resolution

Critical observation

Anti-Smuggling techniques

Counter terrorism strategies

Ethical judgment

Cultural sensitivity

Detailed [Type] inspections

Decision-Making

Passport control operations

Arresting procedures

Law and policy enforcement

Evidence gathering and assessment

Situational awareness

Critical thinking

Integrity preservation

Procedural adherence

Patient demeanour

Immigration law knowledge

Computer literate

Immigration law enforcement

Ethical decision making

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