Dmitry

Full CV / Resume

KEY SKILLS
Management:

Corporate Management and Governance (planning, budgeting, operation management, controlling and audit).
3 years of experience in team/department management (up to 100 employees).
Experience of creation and implementing employees’ motivation and training programs.
Design and implementation IT Service Management Processes based on ITIL/ITSM.
Strategy & Roadmap development

Project management:

3 years of experience in project management, at all stages of the project from pre-sales to completion, at the all levels from the executor to the project manager;
Strong knowledge of Project Management discipline;
Skills to work with the customer in the complex (inc. international) environment

Additional skills:

Knowledge of the principles of ITIL ITSM.
Knowledge of the principles PMI PMBOK.
Knowledge and experience in the deployment and support of server operating systems (RHEL, Solaris, HP-UX, Windows).
Knowledge and experience in the deployment and support of server and network equipment , and storages (HP, Oracle, Hitachi, Cisco, 3com).
Knowledge and experience in the deployment and support of system software and databases (Symantec Netbackup, Volume Manager, Veritas Cluster, Oracle database).
Experience with MS Office (Word, Excel, Outlook, Power Point, Project, Visio) at professional level.
Knowledge and experience in the field of building billing systems (OSS / BSS / BI / SMS / VAS / / CC) and in the field (GSM / CDMA / UMTS).
Experience with Oracle database as a DBA, knowledge of SQL-PL / SQL ( deployment , migration , optimization, bottleneck analysis ).
Knowledge and experience with backup systems Symantec Netbackup, Oracle Secure Backup and other.
Knowledge of the ORACLE (RDBMS & Application Server).
Knowledge of the OSI model.
Skills of business communication and correspondence.
Strong knowledge of all co operators’ business processes.

Communicative, self-motivated and energetic, initiative, hardworking open for business trips.
Experience

Lead Business Analyst
NetCracker
March 2015 – Present (1 year 3 months)Russian Federation
Business analysis for the big ecommunication providers.

IT / IN Manager
Smart Mobile Sierra Leone
January 2014 – October 2014 (10 months)Sierra Leone, Freetown
The commercial launch of the Smart Mobile SL.
Strategic planning of the IT department.
Creating the IT department from ground up, the establishment of procedures of the department and the interaction with other departments of the company, management of the IT department up to 15 people.
Development of the office IT infrastructure, planing and integration with billing systems, VAS, IN, SMS, and others.
Organize the smooth operation of aprox 200 specialists in other departments.
Analysis and monitoring of databases for billing, VAS, SMS based on Oracle 10g / 11g.
Analysis and monitoring of servers and network equipment for billing, VAS, SMS, Dell, IBM, Hitachi, Cisco, aTCA.
Search, analysis, coordination, organization of the work of external partners and suppliers, as well as periodic monitoring of the work with them.
Planning, purchasing and configuration network equipment based on Cisco Catalist 3750, 2960, firewalls, Fortigate 200d, organization LAN & WAN (UniFi AP) networks.
Planning, purchasing and configuration servers hardware based on HP Blade servers 460Gen8, MSA 2040.
Planning, purchasing and configuration a virtual infrastructure based on VMware vSphere ESXi, vCenter
Planning, purchasing and configuration server operating system based on Windows server 2012, Exchange 2013, AD, DNS, DHCP, Radius, Group Policies, print servers, and so on.
Planning, purchasing and configuration server operating systems based on RHEL , CentOS
Planning, purchasing and configuration of the client operating systems, and the creation of images of Windows 7, 8, , MS Office 2013.
Planning, purchasing and configuration of automated backup and creation policies of different systems, based disks and tape libraries.
Reporting activities of the department, including reporting for TOP management.

Project Manager
CBOSS
February 2011 – December 2013 (2 years 11 months)United Arab Emirates, Dubai
Project management of up to 15 people per team.
Organizing the project and pre-project activities for the customers, including at the customer premises.
Realization of the extension projects of the ecom customers’ OSS/BSS systems in prepaid configuration up to 5М (prepaid & postpaid).
Coordination of the project documentation with customers.
Ensuring scope, cost, schedule and contractual deliverables of the projects.
Coordinate of the works in the planning, design and deployment of new hardware at the customers’ site.
Working experience in compiling and editing sales documentation, proposals and RFP responses.


Head of IT department in CBOSS representative office in UAE
CBOSS
September 2010 – December 2013 (3 years 4 months)United Arab Emirates, Dubai
Head of the office in UAE up to 5 employees.
Seeking and developing relationships with third parties (suppliers of the equipment and services). Preparation contracts or agreements for the company management.
Budget planning and verification of the office activities.
Support sales and pre-sales activities and manage tenders (RFI, RFPs, workshops and presentations).
(Open)1 project


Head of Platform Implementation and Support Department CBOSS South
CBOSS
September 2010 – December 2013 (3 years 4 months)United Arab Emirates, Dubai
Working as manager of the Implementation and Support Department, up to 10 engineers.
Development strategy for the department according to line the business objectives of the company
Department’s work coordination (distribution of work, quality control of the Technical Support/Implementation work, reporting).
Support and implementation of the billing system equipment for ecom customers in prepaid & postpaid configurations up to 5M.
Participation in projects of implementing solutions based on modern data centers (including geographically dispersed).
Implementing server hardware, storage systems, network equipment and SAN solutions of the vendors (HP, Oracle, Cisco, 3com, Symantec).
Provide training for team leaders.
Contracts review and negotiations.


Support and Implementation engineer in the Internet billing department
CBOSS
January 2010 – January 2011 (1 year 1 month)Russian Federation, Taganrog
Participation in implementation of the Internet billing projects.
Remote support of billing system of ecom customers in prepaid and postpaid configuration (up to 5M subscribers).
Configure and monitoring RHEL 3,4,5, Solaris 9,10 according to Internet billing solution terms.
Participation in the projects of audit the billing systems of ecom customers, preparing recommendations to optimize.


Hardware Platform Support and Implementation Engineer
CBOSS
January 2010 – September 2010 (9 months)Russian Federation, Taganrog
Participation in implementation of the CBOSS projects.
Deploy solutions based on Sun hardware line Sun Fire, HP proliant BL / DL series storage HP XP, EVA series, Hitachi Thunder 9500 V Series.
Remote maintenance and support of the Hardware Platform of Convergent ecom Solutions.
Modeling customers solutions/errors at RHEL 4,5, Solaris 9,10, HP-UX.
Developing and implementation of the customers solution using Sumantec High Availability solutions и Veritas Storage Foundation.
Deployment / Configuration / optimization of the Oracle database 9i/10g/11g .
Auditing customers server software and hardware, analyzing bottlenecks and providing recommendations to optimize.
Installation and configuring RHEL 4,5\Solaris 9,10\Windows2003,2008\ HP-UX
Updating and migration of the Oracle 9i to Oracle 10g\11g databases.
(Open)1 project


Systems Engineer
Lemax
July 2007 – December 2009 (2 years 6 months)Russian Federation, Taganrog
Manage of technical support engineers
Participation in the implementation of "lean production", as technical support
Development and implement of the structured cabling systems and access control systems
Implement Kaspersky Business Space Security as security standard for the company
Administrate Windows 2003\2008 Server, Active Directory, DNS, DHCP, terminal services (up to 16 servers)
Installation and Configuration ISA Server 2004\2006, Squid
Installation and Configuration of the mail systems MDaemon , Exim
Service network infrastructure (planning, configuration, monitoring using Mikrotik, Cisco, 3Com)
Fixing network faults and Network maintenance
Complete configuration, installation and support of equipment in a Microsoft Windows environment. (servers, printers, computer workstations, etc.) (up to 150 workstations) Windows XP\2003
Procurement and ing of equipment
Supervising the administration of systems and servers related network to ensure availability of services to authorized users.


System Administrator
Betalink
September 2004 – February 2007 (2 years 6 months)Rostov-on-Don, Russia
Perform wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment
Troubleshoot and resolve computer and ephony related issues as and when reported
Maintaining software applications, operating systems and regular maintenance