Camila Martner

Full CV / Resume

Camila Martner
Clay Pit Lane, The Plaza, 46 C
Leeds, LS2 8AR
Mobile: 07864087387



PROFILE
A young girl with bachelor degree in Dramatic Arts and experience working in production and organization in different areas related with Arts, is looking for a full-time job to improve and grow, enriched with new work experience.
She has experience in Customer service and dealing communicating. She has an excellent communication and negotiation skills. She has experience working with people from different backgrounds and diverse nationalities and cultures.
Also she has experience working with children as a nanny and assistant in educational programs and art projects.
She has lived in different countries and cities in Mexico, Canada and Spain.
Camila has the ability to adapt to different roles and circumstances. Bilingual and good team worker, who likes be in with people.
A fun loving professional individual who fully understands the importance of appearance and behaviour in creating a positive impression in any face to face role.

EDUCATION
2008 – 2011 Instituto del Cine de Madrid, Madrid, Spain
Bachelor Dramatic Arts.
Acting for stage and screen
2008 – 2011 Instituto del Cine de Madrid, Madrid, Spain
Diploma Locution and Doubling

WORK EXPERIENCE
.
Sep 2013 to Jan 2013




Jan 2013 to Jul 2013









May 2012 to Jul 2013

















Sep 2011 to May 2012

















Sep 2008 to Jul 2010














Living Room, Charity for Homeless with Mental Illness (Vancouver)
Working in Kitchen and in the donations apartment.

• Making food and working in the kitchen. Cleaning and helping to distribute meals.
• Organizing clothes and receiving and giving clothes.


Artistic Project with children and teenagers in Indigenes Communities (Mexico)
Supervisor, organization assistant.

• Assistant in organizing art project with children and teenagers from indigenes communities in the state of Mexico and the Sierra Gorda in Querétaro.
• Giving advice and help to monitor the progression of the project. Advise and supervise the various activities to be undertaken by the communities.
• Responsible for caring for the children, give them food, organize activities with them, and assist them as necessary.
• Taking responsibility for the hands-on maintenance of all technical equipment, ensuring equipment is safety checked at regular intervals and advising on necessary upgrades.

El Ensayo Recording Studio and Music Production, Mexico City, Mexico.
Public Relation and Customer Service.

• Responsible for working with social media, advertising, promoting and keeping customers and having possible customers. Management media content and create new content for the and social networking side, creating educational videos related to music.
• Personally meet different customers and sell different services. Responsible for booking, appointments and answer customer-related calls.
• Responsible for ensuring that customer enquiries are resolved at first point of ,
• Doing this by using judgement and taking decisions within established procedures for each enquiry.
• Achievement: In order to get new customers and maintain a good relationship and communication with the different consumers while is being carried out the service that the customer required; I used and developed my negotiation and communication skills, gaining new clients and keeping them for a new projects.






La Fabrica, Mexico City, Mexico
Theatre.
Production Department (Production Assistant).

• Assisting the Creative Technical Associate by liaising with incoming directors, designers, choreographers, stage managers and other artists to determine the technical needs for any scheduled activity
• Organising and preparing La Fabrica’s workshop spaces for incoming artists, and hiring in technical equipment where necessary, and providing a welcoming environment to everyone using and visiting La Fabrica.
• Taking responsibility for the hands-on maintenance of all technical equipment, ensuring equipment is safety checked at regular intervals and advising on necessary upgrades when appropriate, and assisting the Creative Technical Associate in monitoring in-house kit lists
• Working alongside the Studio administrative team in taking calls, handling enquiries, ensuring messages are passed on etc. as necessary for the smooth running of the department.
• To support in communications objectives by sharing information with the manager, team and colleagues as appropriate, whilst respecting confidentiality. So that I and my colleagues have all the information we need to perform our duties effectively.

Nuit Nightclub Madrid, Spain
Customer service, staff

• Making a professional impression on visitors, callers and customers.
• Recording and analysing data from customer complaints to identify recurring problems and limit repeat complaints.
• Giving feedback to managers on the efficiency of the customer service processes and system.
• Meeting and greeting visitors to the company in a warm, respectful and courteous manner at all times.
• Providing a safe environment for customers who visit the showroom.
• Using logical questioning skills in an appropriate manner to obtain the maximum relevant information from the customer in the minimum effective time.
• Giving product, pricing and delivery information to customers.


ADDITIONAL INFORMATION
• Certification in English Language from Canadian College in Canada.
• Diploma in Doubling and Locution, voice and sound. Instituto del Cine de Madrid, Spain.
• I have lived in different cities: Queretaro and Mexico City in Mexico; Madrid and Santander, Spain; Vancouver, Canada. Also, I have travelled around Europe and Noth America and Latin America.
• My last experience in Vancouver allowed me to meet people from many different countries and cultures, mainly from Asia, Middle East and South America

LANGUAGES
• Fluent Spanish and have basic understanding of Italian and Portuguese.

References available upon request