travelagt

Full CV / Resume

Elizabeth Cuccaro
14 Peg Court
Hicksville, NY, 11801 United States
(516) 312-3385


Career Overview
Earned leadership status by setting inspirational goals and setting examples – Superb organizational, motivational, management and time management skills

Objective
To leverage my customer service experience and strong organizational skills in a position for a progressive company.

Professional Experience
Liberty Travel, Huntington Station, NY, United States
Team Leader, September 2011 – present
• Plans travel arrangements for clients including flights, ho, car rentals, and excursions
• Offers expertise and consults clients in all aspects of travel
• Ensures superior customer service by ing customer concerns, demonstrating empathy, and resolving problems on the spot
•Works towards monthly sales goals
• Monitoring & reporting on standards & performance targets.
-Motivating the team to achieve high standards and KPI targets
-Implementing new initiatives.

Applebee's Restaurant, Bellmore, NY United States
Server Trainer/Supervisor July 2008 – September 2011
• Managed employees and ensured proper restaurant operations
• Trained new employees
• Managed guest checks, collected cash, and processed credit cards
• Informed patrons of establishment specialties and features.
• Took orders for food and beverages and offered suggestions

Post Theater Company, Brookville, NY
Stage Manager (September 2006- May 2008)
•Coordinated production plans and directs activities of stage crew and performers during rehearsals and performance
• Supervised the technical personnel to control sound and light cues
•Coordinated with directors and helped during the rehearsal process

Education

Long Island University Post, Brookville, NY, United States
Bachelor of Fine Arts, May 2008
• GPA
• Academic Excellence Scholarship
• Honors Program participant


Core Strengths
• Customer Service, Listening skills, Planning, Organization, Training development, Adaptability, Sales