mark kweya

Full CV / Resume

CURRICULUM VITAE

 

PERSONAL DETAILS

Date of Birth          :                       11th Nov, 1998

Nationality             :                       Kenyan

Marital Status        :                       Single

e   :                    +254708892031

        :                 

 

PROFESSIONAL SUMMARY

Detail-oriented Warehouse Agent with two years at Zaflors Super Store, skilled in optimizing warehouse operations. Seeking to leverage inventory management and safety expertise to enhance efficiency and contribute to company success. Dedicated to maintaining accurate inventory levels and fostering a secure work environment. Eager to collaborate with team members to streamline processes and drive improvements.

 

EDUCATION BACKGROUND

2019 - 2022, Thika Technical Institute - Automotive Engineering,

2013 - 2016, Bware Mixed Secondary School, Kenya Certificate of Secondary Education

WORK EXPERIENCE

Operations Manager

1st Jan 2024 to date, Big Five Lounge, Nairobi

Duties and Responsibilities:

Responsible for the strategic leadership and direction for all operational aspects.

Created and maintained staff schedules ensuring adequate coverage during peak hours and special events.

Implemented and maintained high standards of customer service.

Fostered a customer-focused culture among the staff.

Monitored and maintained supplier relationships.

Ensured the quality and consistency of food and beverages served

Developed and managed budgets, ensuring cost-effective operations.

Monitored and analyzed financial reports, identifying areas of improvement.

Planned and coordinated special events, promotions and entertainment programs.

Ensured compliance with all relevant laws, regulations, and licensing requirements.

Worked closely with upper management to align operational goals with overall business objectives.

Fostered a positive and collaborative work environment.

 

Warehouse Agent

9th  Feb  2022 - 25th Nov 2023, Zaflors super store.

Duties and Responsibilities:

Pick, pack, and prepare orders for shipment, ensuring accuracy and timeliness to meet customer demands.

Enforce safety protocols and procedures to maintain a secure work environment, including proper handling of hazardous materials and adherence to safety regulations.

Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks safely and efficiently.

Maintain detailed records of inventory transactions, shipments, and warehouse activities using inventory management systems.

Work closely with team members and other departments to coordinate workflow, resolve issues, and optimize processes.

Maintain cleanliness and organization within the warehouse, including keeping aisles clear and ensuring proper storage of goods.

Identify opportunities for process improvements, cost savings, and efficiency enhancements, and contribute ideas to enhance warehouse operations.

Leadership.

 

Operations Manager

1st Jan, 2024 to date, Big Five Lounge, Nairobi

Duties and Responsibilities:

Responsible for the strategic leadership and direction for all operational aspects.

Created and maintained staff schedules ensuring adequate coverage during peak hours and special events.

Implemented and maintained high standards of customer service.

Fostered a customer-focused culture among the staff.

Monitored and maintained supplier relationships.

Ensured the quality and consistency of food and beverages served

Developed and managed budgets, ensuring cost-effective operations.

Monitored and analyzed financial reports, identifying areas of improvement.

Planned and coordinated special events, promotions and entertainment programs.

Ensured compliance with all relevant laws, regulations, and licensing requirements.

Worked closely with upper management to align operational goals with overall business objectives.

Fostered a positive and collaborative work environment.

 

Table Tennis Coach

Self-Employed Business, Nairobi.

- Collaborated with a colleague to empower children from slum dwellings through sports.

- Secured support from ITTF for our project, validating our commitment to community development.

 

PERSONAL ATTRIBUTES

Motivated and adaptable professional with a passion for community engagement and a commitment to delivering exceptional results in diverse roles.

 

 

 

REFEREES

Ringtone Senerwa

Manager, Five Star ho

+254742946298

Vincent Otieno

Manager, Zaflors Super Store

+254798855388