@jamesgalino
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James Galino
43
Male
member since Dec 18 2022
Filipino
My skills
With a total of 15 years of work experience in the poultry industry, the BPO industry and the retail/convenience store industry, I have gained substantial knowledge in sales and marketing; vendor, supplier and customer management and communicating with people of various nationality and ethnicity. I am now in a position to contribute significantly to achieving the business objectives of the organizations who would engage my services and expertise.
Languages Spoken
Tagalog (Mother Tongue) English (Advanced) Arabic (Beginner)Full CV / Resume
DEPUTY SUPERVISOR / CONVENIENT STORE SALES ATTENDANT
ADNOC Distribution, Abu Dhabi, UAE
(May 24, 2010 – present)
Job Responsibilities:
▪ Assumes Supervisory Leadership role and takes charge of the store when the supervisor is on off-
duty
▪ Assists the supervisor with various tasks such as but not limited to:
• providing orientation training to new staff members
• handling employee relations including resolving of staff conflicts
• ordering stock from the warehouse
• deploying and scheduling of weekly rosters
• ensuring the merchandising of new season stock
• processing of internet sales and ensuring delivery
CUSTOMER SERVICE REPRESENTATIVE
DELL International Services, Quezon City, Philippines
(2008 – 2010)
Job Responsibilities:
▪ Representing the corporate brand through maintaining a positive and professional attitude
toward customers at all times.
▪ Knowing the company products inside and out.
▪ Providing prompt and relevant responses to customer inquiries.
▪ Communicating with customers through various channels.
▪ Acknowledging and resolving customer complaints.
▪ Processing orders, forms, applications, and requests.
▪ Keeping records of customer interactions, transactions, comments and complaints.
▪ Ensure customer satisfaction and provide professional customer support.
About Me
LEADMAN
Pililla Poultry Processing Plant Incorporated
(2005 – 2008)
Job Responsibilities:
▪ Organizing and delegating the daily tasks and deliverables to the team members ▪ Monitoring and controlling the daily activities of the workers under my charge
▪ Ensuring productivity targets are hit based on set time and quality specifications
