Heli - The hotel / hostel "swiss army knife"

Full CV / Resume

Administrative, PA, Customer Service, Facility Management skills and experience:
• Drafting and proofreading correspondence and documents
• Updating presentations, records, spreadsheets and databases
• Translations
• Administering mailboxes and calendars
• Travel planning; ensuring logistical and administrative arrangements for conferences and events
• Drafting contracts and terms of reference
• Handling offers, order confirmations and purchase orders
• Preparing cost estimates, processing payments and monitoring the costs
• Supporting the preparation of the Program and Budget, annual work plans and program performance reports
• Establishing and maintaining office filing systems, databases; managing and updating management reporting systems
• Coordinating building maintenance work, projects, event planning and office moves
• Ensuring that health, safety and security requirements are met
• Managing stock take and stock control
• Updating pages
• Following up on enrolment procedures and screening applications
• Customer support

Ho skills and experience:
• Reception duties and VIP guests and special requests
• Selling excursions and organising tours
• Event organisation and welcome cocktails
• Managing reclamations, complaints and incidents

Massage, yoga and diving skills and experience:
• Relaxing, sports and reflexology massage treatments and aromatheraphy
• Teaching hatha and power yoga
• Conducting dive tours and try dives and assisting in teaching open water students and skill checks