Hayley

Full CV / Resume

I am a pro-active, sales orientated individual who has a passion for travel, media and marketing. With over five years experience in sales and customer service based roles I have become more confident, driven and approachable and greatly enhanced my communication skills.

Skills
Adobe Photoshop
Microsoft Word, Excel and Outlook
Social Media
Google Analytics
Wix/Wordpress
Content writing
Blogging
Photography
Creative
Highly organised with strong attention to detail
Good communication skills
Professionally liaising with suppliers
Visual Merchandising
Working to targets

Education

Sixth Form College (Grades, August 2013)
Media Studies A
English Literature C
General Studies B

Photography C

Law (AS) B
Spanish (ABC) Pass

Secondary School (Grades, June 2011)
English Language A
Core Science A
Additional Science A
English Literature A*
French B
Maths A
Media Studies A*
ICT A*
Textiles B
Religious Education A*

Employment


Pandora (June 2016 - Current)
I am currently working for Pandora as a Visual Merchandiser. My role includes working to targets, ensuring the security of the store and working to visual guidelines whilst designing the layout and products on show in the store. I have created inspirational window displays, designed jewellery combinations according to various colour flow themes and ensured that everything in the store is displayed to an exceptionally high standard.

Topdeck Travel - Operations Assistant (March 2016 - June 2016)
I was employed with Topdeck Travel as an Operations Assistant in the London head office. I worked as part of a team booking travel itineraries and confirming aspects of a trip such as the accommodation, transport and activities with various suppliers. I monitored trip inventories, processed late bookings and communicated with reservations teams in both the UK and Australia. Updating suppliers was also key to my role and I did this through a combination of schedules and databases on Microsoft Excel and Travel Studio.

November 2014 - November 2015 Travelling Australia and Asia
During my time away from the UK I spent nine months working in Australia in order to budget and save enough money to travel Asia. I worked in the Holdfast Ho in Adelaide bartending, training new staff, liaising with bands and was trusted with checking tills. I also worked for a portable bar catering to various events with VW Bars and for Ben and Jerry's Openair cinemas doing promotions, bartending, conducting wine tasting and hosting functions. I then continued to travel Asia using the money I had saved. Travelling taught me many valuable life skills such as effective time management, excellent organisational skills and working to strict deadlines. I also had to organise transport, accommodation and budget my finances which are excellent transferable skills.



Sugar Dumplin - December 2015 - March 2016
I furthered my bartender skills and learnt a variety of cocktails and techniques. I learnt how to be quick and efficient in the bar whilst maintaining a tidy working area and providing incredible drinks.

August 2013 - December 2013 Travelling Tonga and Australia
After finishing college I volunteered in St. Andrews High School in Tonga for two months teaching English and helping the younger children with their reading. This experience improved my organisational and planning skills and was very rewarding. I also contributed to the school by doing manual work such as painting and organising the school library.
Also whilst being in Tonga I gained experience at Kool 90 FM Radio Station where I co-hosted a show from 6pm until midnight which was broadcast live and learnt the basics from industry professionals.
I then visited family in Australia where I learnt independence, how to budget and practised my photography and creative writing.


Interests / Achievements

I love fashion and keep up with the latest trends by following bloggers and many fashion magazines
I run my own travel based blog and have a reasonable following of people
Keen photographer I have lived for two months in a third world country to volunteer and experience a different way of life
I am Computer literate and have a good knowledge of Microsoft office software
RSA Trained with ‘Responsible Service of Alcohol’ certificate
Have an Interest in the travel, fashion, music, beauty and media industries and enjoy reading newspapers and magazines to keep up to date.
Took Part in the Duke of Edinburgh Bronze Award
Interested in culture, travelling and experiencing new things
I am very creative with a portfolio of work relating to the media industry and a separate photography portfolio
I have travelled to a range of different countries gaining cultural knowledge and understanding