Grace

Full CV / Resume

Starbucks Bayside,

Supervisor, Trainer Jul. 2017 – Present

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  Crafted over 80+ unique orders per hour, guaranteeing customer satisfaction.

  
  


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  Maintained a clean and safe store, passing annual health inspection with Grade-A

  
  


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  Restocked display cases with attractive arrangements to promote specialty food items, upselling and promoting new products.

  
  


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  Prepared more than 9 batches of coffee per hour, monitoring levels to ensure fresh quality coffee.

  
  


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  Executed store operations during scheduled shifts with relevant regulatory employment rules and standards

  
  


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  Directed daily operations in a high volume environment while simultaneously delegating tasks and duties.

  
  


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  Maintained a clean and organized inventory shelf while ordering up to par, with over 50+ items on a daily basis.

  
  


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  Interviewed and hired qualifying employees developing a strong dynamic within the team.

  
  


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  Trained over 30+ employees, creating a strong self-reliant team.

  
  

Dream Pocha Flushing, NY

Bartender May 2018 – March. 2020

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  Took customer orders and capitalized on opportunities to sell special beverage and food options.

  
  


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  Assisted servers with specialty drinks orders by preparing on-demand items without delay.

  
  


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  Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.

  
  


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  Managed bar inventory, restocked supplies and placed orders for spirits, beer, and wines.

  
  


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  Managed accurate registers and produced daily sales reports backing up inventory usage s.

  
  


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  Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

  
  


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  Keeps the register accurate through correct billing, payment processing and cash management practices.

  
  


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  Upsold high-profit items such as appetizers and mixed drinks to enhance sales s.

  
  

Kumon Bayside, NY

Tutor July 2015 - March 2020

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  Developed study guides and worksheets based on each student’s academic ability

  
  


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  Enabled students to develop a mindset and skills to learn on their own with encouragement and support

  
  


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  Foolproof student’s essays for homework

  
  


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  Provided one-on-one sessions to improve academic performances

  
  


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  Recorded students progress and communicated thoroughly with available resources if needed.