Victor Mukiri

Full CV / Resume

Victor Gichuru Mukiri

:  Box 79577-00200, Nairobi.

Mobile:  +254 728 483 578.

DOB : 7TH March 1991.

Nationality: Kenyan.

:

 

 

Professional Skills

Ø  Strong organizational .Analytical, Administrative and management skills.

Ø  A hardworking team player with ability to multi-task work relations in different cultural settings.

Ø  Ability to work efficiently and assertively with people from diverse backgrounds  irrespective of gender, race or ethnicity.

Ø  Ability to work under pressure and with minimum supervision.

Ø  Good oral and verbal communication skills.

Ø  Willing to learn and appreciate new and innovative ideas.

Ø  Excellent interpersonal skills.

Ø  Ability to be flexible when circumstances dictate.

Ø  Good team builder with Great Spirit.

 

Work Experience and Key Responsibility

 

2012- 2013

Qwanza Technologies

Information Technology Intern

Ø  Developing and maintaining customers relation to obtain good results.

Ø  Preparation of journals.

Ø  Design, branding, corporate branding and Information Technology essentials.

Ø  site Developer and designer.

Ø  Maintaining the staff database, all personal records, documentation and related information leave schedules.

Ø  Maintaining and managing the stationery records.

 

2013-2014

Biashara Branding Solutions

site Developer and Designer

Ø  Writing code in one or more programming or scripting languages, such as HTML, PHP or JavaScript.

Ø  Planning and prototyping new applications.

Ø  Designing the architecture of the components of an application.

Ø  Deciding on the best technologies and languages for the project.

Ø  Testing sites and applications in different browsers and environments.

 

Ø  Testing new features thoroughly to ensure they perform the correct task in all cases.

Ø  Researching, incorporating and contributing to Open Source projects.

Ø  Meeting designers, developers and project staff for progress updates.

Ø  Gathering requirements from clients and users.

 

2014- 2022

Masharen and Sons Limited

Car Dealer and Sales Associate / Real Estate Commission Agent / Specialist

Ø  Cultivate relationships with new customers to achieve sales objectives and provide insights into new products, features and options.
Ø  Strategically negotiate with customers to close on deals and increase sales, personally work deals, interest rates and leases.
Ø  Demonstrated vehicle functionality and accompanied prospective customers on test drives and explained costs associated with purchase.
Ø  Researched new automotive releases to maintain knowledge on new products and trends.
Ø  Scheduled prospective customer appointments to direct sales traffic to dealership.    
Ø  Representing the company at trade exhibitions, events and demonstration.
 

2022- To date

Isuzu East Africa (Kenya Coach Industries)

Motor Vehicle Sales Representative

Ø  Develop relationships with potential customers, which has led to an increase in sales by 10 percent.

Ø  Follow up on inquiries via , internet forms, and calls to ensure customers have all the information they need in order to make an informed purchase.

Ø  Negotiate deals on buying and leasing automobiles to the satisfaction of both the customer and the dealership with an average customer satisfaction review score of 95 percent.

Ø  Educate customers on the features, options, and packages on a range of make and model of vehicles to assist them in making a purchase that fits their needs and budget.

Ø  ed leads to discuss their vehicle requirements and answer questions and improved conversion rates by 25 percent.

Ø  Scheduled appointments for customers to review potential purchases in person and ensured that they had a satisfactory appointment with the sales associates.

Ø  Followed up with customers after purchase to ensure a positive experience and investigated any grievances or other complaints.

Ø  Researched vehicle releases to remain up to date on the latest products and trends.

Ø  Handled customer complaints and investigated grievances to improve overall customer experience and increased retention rates by 40 percent.

Ø  Greeted customers as they entered the dealership and answered questions about the options, prices, features, and availability of various vehicles.

Ø  Provided detailed demonstrations of vehicle functionality and options, and facilitated test drives.

Ø  Educated customers on leasing and financing options, and explained which vehicles fit their budget to reduce the risk of faulty loans.

 

Education

2011- to date

Kenya Methodist University

Bachelors in Business and information Technology

2007-2010

Kanunga High School

2005-2006

Kitengela Ebenezer Junior Academy

 

Languages

 

English and Swahili

 

                                               

Hobbies and Interest

Swimming, Travelling and  Reading Journals

 

           

 

 

           

Referees

 

Ø  Michael Muinde ,

·         Genoptics Uganda Ltd,

·         Director,

·         : +254706348819

 

Ø  Dr. Joseph Igamba Kiarie,

·         Batian Medical Centre,

·         Director,

·         E-mail

·         : +254 722753651

 

Ø  Alex Nyandieka,

·         Jetlife Global Limited,

·         Director,

·         : info@

·         : +254 725206598