Anna

Full CV / Resume

EMPLOYMENT HISTORY

Whitehead & Associates, Halifax, NS September 2021

Office Administration Assistant

Business Skills

Administrative Skills:

▪ Created correspondence as requested

▪ Provided office support as requested

▪ Tracked inventory and ordered supplies

▪ Followed up with / inquiries

▪ Processed mail deliveries daily and prepared courier pick-up

▪ Proofread and edited advertisements to be displayed in magazines

▪ Traveled to work location, set-up display demo kits for sampling

▪ Maintained workflow; proofread documents, typed minutes, and attended meetings

▪ Entered invoices, applied credits, tracked client entries using Hagen and posted monthly/daily

reports using Print Smith

The Chronicle Herald, Hammonds Plains, NS February 2018 - May 2021

Material Handler

  Pre-Press / Offset Printing Skills:

▪ Ability to work with graphics and text using various types of desktop publishing software

(Adobe Photoshop, Illustrator, InDesign, PageMaker, and QuarkXPress) Mac platform

▪ Operating a T-offset duplicator as well as GTO Heidelberg presses

▪ Operating & general maintenance of a guillotine cutter and a single drill press

▪ Operating an automatic-cutter for the final trim of books and newsletters

▪ Finishing duties include scoring, jogging, weeding, collating and padding

▪ Binding of books using cerlox, coil and wiro

Cascades Day Spa August 2015 - 2017

Spa Attendant

Customer Service /Communication Skills:

▪ Answered in coming calls in a professional, friendly manner

▪ Answered customer inquiries through communication channels via fax or

▪ Engaged with store manager after arrival to review work contract

▪ Greeted visitors and showed them to waiting area and directed them to appointments

▪ Interacted with customers; connecting them with the product to create awareness, meet goal

expectations and gather feedback

Mosaic, Mississauga, ON September 2011 – 2013

Brand Ambassador

 Customer Service /Communication Skills:

▪ Answered in coming calls in a professional, friendly manner

▪ Answered customer inquiries through communication channels via fax or

▪ Engaged with store manager after arrival to review work contract

▪ Greeted visitors and showed them to waiting area and directed them to appointments

▪ Interacted with customers; connecting them with the product to create awareness, meet goal

expectations and gather feedback

Inn On The Lake, Fall River, NS May 2009 - May 2012

Housekeeping Attendant

Transcontinental, Burnside, NS October 2003 – 2004

Office Clerk Assistant

  Other Skills:

▪ Bookkeeping using Sage simple ing

▪ Human Resource capabilities

▪ Data entry using Microsoft Access

▪ Personal Care Work

▪ House keeping

EDUCATION

Nova Scotia Community College, Dartmouth, Nova Scotia September 2013—June 2014

Office Administration Program – Certificate

Nova Scotia Community College, Halifax, Nova Scotia September 2001—June 2003

Printing & Digital Technology – Diploma