Fiona Morris

Full CV / Resume

Fiona Morris
127 Charlesland Grove, Greystones, Co. Wicklow
086-070-3825

Linked In Profile
Events Management Graduate with extensive planning and administration experience. Excellent knowledge of the Destination and Incentive Travel sector. Hospitality sector and additional experience in Volunteer organisations.

EDUCATION

2008-2014 BSc (Hons) Event Management, Dublin Institute of Technology

Human Resource Management, Conference Management, Marketing, Conference and Event Marketing, Financial and Management ing, Fundraising and Sponsorship, Event Industry Law, Database and Industry Software, French, Ethnic and Roots Tourism, Festival Events and Impacts, Event Health and Safety.

CURRENT EMPLOYMENT

January 2016 to Current: Front Desk Receptionist, Personal Assistant to the Public Relations Manager and Events Co-ordinator:

First point of for the company
Replying to all customer queries via and main e line
Managing a restaurant reservation system
Student and Intern coordinator: organising college placements within the company
Managing daily systems in the office (stationary order, staff meals, security for deliveries and outgoing goods.
Managing visitors and clients
Filtering events, media coverage and publication/event opportunities



EVENT AND PROJECT EXPERIENCE

2012-2014 Assistant Project Manager, Ovation Ireland, Clarinda Park, Dun Laoghaire, Co. Dublin

Management of international groups of over 200 people visiting Ireland to the co-ordination of summer and Christmas parties for international social media companies.

Planning and co-coordinating an incentive travel rewards trip for ‘Nationwide Insurance including accommodation, transport, meals, excursions and activities for 150 international attendees.
creation and design of incentive trip proposals for international clients
Liaising with clients and suppliers
ho, travel, dining and activity organization and co-ordination
Conducting site inspections
Programme planning and onsite programme management
Programme budgeting
General administration and office duties: proofreading, filing, client and supplier, document drafting, and data entry.


2011-2013

2007-May 2010

“The Happy Pear Natural Food Store and Café” Greystones, Co. Wicklow
Organizing and running of events - baking competitions, entertainment afternoons music band
General administration and office work
Provide friendly, efficient customer service
Handle financial transactions and serving food and drinks to customers
Open and close of the café

2009 -2010

Volunteer RDS Travel Consumer Awards, RDS Holiday World Show, Irish Meteor Awards
Dublin Culture Week, Temple Street Children’s Hospital

Registering delegates and ushering guests and attendees to correct seating
Overseeing volunteer staff
Décor, Design and set up of venues for theatrical performances (including St. James Church, St Stephens Green and The Winding Stair)
Promotional fundraising work –sales promotions and advertising


2007 -2010 Christian Special Service Mission (CSSM)

Preparing and hosting Christian summer camp for children
Programme design and planning,
Advertising and promotion, venue selection,
health and safety policy and child protection education,
Conducting post project follow up

2009 “Get Smart” (Dublin Institute of Technology )

Organised an Alice in Wonderland Themed Tea Party for all first year students
Responsible for venue hire, online and in college advertising and promotion, programme planning, charity organization, catering and entertainment

SKILLS PROFILE

Attention to detail: Keen eye for detail, practical planning

Administration: Experience of practicing routine office administration combining organizational skills, efficiency and logic to provide order and results.

Customer Service: High level of experience and competence working with the public, with clear communication and a pleasant manner.

Teamwork: Take direction and delegation well. Trustworthy, friendly and responsible colleague and have concise communication skills.

Market Research: Insight and interest into consumer wants and needs, segmentation and matching needs to product or service.

Creativity and Innovation: Strengths in brainstorming, creative thinking, advertising, promotion and sales.


INTERESTS AND ACHIEVEMENTS

Academic: Class Representative in Dublin Institute of Technology involed organising social gatherings, bi-weekly class meetings and acting as a representative to the Students Union.

Dance: Part of a transitional modern dance group for 13 years and take regular dance workshops (with international choreographers)

Volunteer: Young ambassador for “B-eat”, a UK company focusing on the treatment of eating disorder and an active ambassador for ‘See Change’, A National Mental Health Stigma Reduction Organization.

REFEREES

Employment: Ms Claire Courtney, Project Manager in Ovation Ireland. :

Academic: Ms Lucy Horan, Lecturer and course supervisor, School of Hospitality Management and Tourism, Cathal Brugha St, Dublin 1.
e: 01 402 4398 E-mail: