Esther Strange

Full CV / Resume

Esther Strange - CV

• Bar and event staff at Crosskeys Rugby Club – August 2015 – present
Working behind a busy bar during both events and regular club nights. Worked at weekends mainly alongside studying at University. Improving communication and organization skills, as well as interaction and people skills by becoming a part of a team and the wider local community.

• Beaufort Research Assistant Interviewer – November 2013 – July 2015
Working as a market research interviewer completing questionnaires on behalf of organizations such as the NHS, the BBC or the Welsh Government. Use of e and headset, interaction with members of the public and simultaneous use of computing programmes. Improved my communication skills and efficiency at completing talks quickly and successfully. This was done through both the medium of Welsh and English.

• Team member of ‘Llais y Maes’ – The first digital online newspaper at the National Eisteddfod, Llanelli – August 2014
Worked here for the duration of The National Eisteddfod writing and covering events from the site. Attained hands-on experience of the journalism field in a real working environment. Attended Press meetings amongst BBC Wales and ITV Wales representatives each morning. Gained experience of being a team leader/editor. Use of various digital equipment and management and maintenance of social media s for the duration of the festival. Interviewed Welsh Learner of the Year and runners-up, wrote many articles and created photo galleries published on the official site. Interaction with the public was essential to the job, and the role allowed me to work on building trusting relationships with strangers. I also made many friendships with my fellow team-members by working together successfully to create an end product. See the project here:

• Office Assistant - Islwyn Plumbing & Heating, Newport – January 2013 – June 2013
ing typing invoices and e-mailing clients, printing and delivering invoices to clients. Taking e calls and appointments. ing stockists and subsequent collection of orders from warehouses and appliance stores.

• The South Wales Argus Newspaper, Newport – Work placement – July 2012
Worked as a junior reporter writing articles, making -calls to the public for prospective stories. Also e-mailing and ephoning county court and police stations for news. Published 3 lengthy articles in the newspaper during the placement.

• Catering & Café assistant – The National Trust – Tredegar House, Newport – April 2012 – January 2013
Worked in the National Trust Tea Rooms and also as a silver-service waitress during functions. Preparation and serving of hot and cold beverages, sandwiches and meals. Stock count. I took bookings in person and on the e, tactfully dealt with complaints and made sure to fulfil the customer’s needs. These skills helped aid my interaction with the public and improve my customer service skills.

• Shop Assistant – Christmas Staff at ‘Cult’, Cardiff – Dec 2011 - January 2012
Stock count & monitoring, security tagging, customer advice on products, running stock to shop floor, usage of computer & to find stock, displaying of items, and also meeting daily sales targets.

• Tŷ Hafan Charity Shop, Blackwood – Jan 2011 – July 2011
Shop floor management, till work, customer services, preparation of garments and household items, stock taking, displaying of items, and also meeting daily sales targets. I was often left in sole charge of the shop management, giving I feel a quality service and tactfully dealing with complaints.

• NHS Communications Press Office, Pontypool – Work placement - Oct 2010
Completed press statements that were displayed on the Aneurin Bevan Health Board Internet and Intranet sites for all to read. I was involved with staff meetings for the small department. Worked independently and also within a team unit. Exercised my fluency in Welsh with colleagues.