Elwander

Full CV / Resume

EDUCATION:  

Master of Social Work                                                                     May 2010 - April 2011 University of Windsor – Windsor, ON

Bachelor of Social Work and Women’s Studies                      September 2006 - April 2010 University of Windsor – Windsor, ON

RELEVENT EMPLOYMENT EXPERIENCE:

Shelter Staff  (October 2010 - May 2011) Well-Come Centre for Human Potential – Windsor, ON Provided support and collaboratively developed safety plans with the residents Solely supervised and ensured the safety and compliance of the residents Prepared meals for the following day and completed assigned chores Demonstrated conflict resolution and mediation skills when issues occurred between residents and collaborated with Police officers when required

Sales Representative   (Summer of 2008) Exomark – Windsor, ON Recruited Hyrdo One customers and informed them about the Province wide Peaksaver program Answered frequently asked questions Registered customers and met necessary quotas

Cashier and Server  (Summer of 2008 and 2009) Kool Kone – Chatham, ON Demonstrated excellent customer service, resulting in regular customers returning for further quality interaction Maintained optimal stock levels to ensure availability of products Processed transactions

Waitress  (Summer of 2007) Maple City Country Club – Chatham, ON Demonstrated the ability to greet customers, present menus, take orders, and serve food and beverages Set up banquet hall sized events, served large s of guests, and maintained a sanitary environment through efficient table clearing Checked on customers to ensure satisfaction and enjoyment of dining experience Took necessary action to resolve any complaints Assisted in training new employees

Wildzone Attendant (September 2002 – September 2006) Wheel’s Inn – Chatham, ON Operated rides Maintained operating level of supplies by restocking inventory regularly and catalogued items that needed to be ordered Worked with a large team of people Responsible for accepting payment and balancing a till Assisted in training new employees

Mental Health Caseworker  (March 2012 - Present) Chatham-Kent Children’s Services – Chatham, ON Knowledge and experience in the field of child and youth mental health, including specific areas such as: anger management, self-injury, anxiety, depression, separation/divorce, self-esteem, and peer conflict/bullying Conduct individual, family, and group counselling Utilize a variety of evidence-based treatment modalities Advocate and work in partnership with school staff, child protection, and health care professionals to ensure children’s and family’s mental health needs are met Collaborate with service providers and complete referrals for community services Complete agency documents in a timely manner