Valeria

Full CV / Resume

Fifth-year student of Astrakhan State University with a degree in "Geography". Specialization is the "International tourism and geography."
Skills: Customer service-focused, Cash handling expertise, Travel agency experience, Pleasant, outgoing and responsive personality, Purposeful (self-motivated, initiative), Concerned for Others (sensitive and helpful), Self Control, Reliable and responsible, A continuous learner, Experience in catering and sales, MS Office expert, Cooperative team member, Attention to detail, Good communication skills, Skilled in networking, Easily switch from one case to another, Stress tolerance, Adaptable to change.

Recent Awards
 Participant of the exchange summer program "Work and Travel USA"(2014)
 Permanent member of the Committee of the ASU student government and Volunteer Centre ASU "The new step"
 Passed courses in EF International Language School, Malta (2013)
 Member of ecological action "Clean River - clean beaches" (2013);
 Participation in the environmental campaign "The Red Book of the Astrakhan region" (2012)
 Member of the Youth Educational Forums "ON-forum 2011", "SeliAs 2011", "Seliger 2012","Territory of initiatives" (December 2012), "Seliger 2013".
 Member of the program "You are the businessman of the Astrakhan Region" (November-December 2012);
 Member of the regional students' festival "Astrakhan Student 2012";
 Participation in carrying out of spring scientific seminar for pupils and incoming students (2012, 2013, 2014)
 Participation in the preparation and organization of activities of the Astrakhan Ministry of Sport and Tourism (2012)
 Participation in the Festival of Science of Astrakhan State University (April 2012, April 2013)
 Member of the round table «Astrakhan State University: yesterday, today, tomorrow», devoted to the 80th anniversary of ASU (2012);
 Passed courses "Fundamentals of Business" (2012)
 The winner of the competition of youth entrepreneurship projects "New Names" (2012);
Publications
 Published an article in the International Scientific and Practical Conference " Problems of the stability of ecological
 economic, social and cultural systems of the transboundary regions "(Pskov, 20-21 November 2014)
 Published an article in the Tenth International Scientific and Practical Conference "Сreation of modern science ", (Czech Republic, 29 September-5 October 2014)
 Participant of the Russian Scientific and Practical Conference "Anthropogenic Transformation of the geospace: Past and Present." Publication of the article (April 2014)
 The Sixth International Scientific and Practical Conference "Tourism and recreation: Innovation and GIS technologies"
(4 - 5 October 2013), the publication of the article;
 Published an article in the International Scientific and Practical Conference "Innovative balneology: Present and Future" (Perm - Keys, 2013),
 Published an article in the International scientific and practical conference "Cognitive tourism in protected areas: theory, practice and business" (Irkutsk, 18-21 April 2013)
 Published an article in the book " Reading of the local history " (2013)
 Member of the International Scientific and Practical Conference "Tourism and recreation: innovation and GIS - technology" (25-26 May 2012), published an article;

Professional Experience
STARBUCKS COFFEE COMPANY, Atlantic city, USA
– an American global coffee company and coffeehouse. Starbucks locations serve hot and cold beverages, whole-bean coffee, pastries, snacks, tumblers and etc.
Barista 5/2014 to 9/2014
Preparing a wide variety of brewed coffee drinks. Display of goods on the shelves, control the timing of
the goods. Ensure clean in the store. Customer service at the cash register.
Selected Accomplishments:
Skilled in preparing exceptional brewed coffee and espresso coffee drinks. Excelled at customer service, friendly and outgoing, excelled in creating a positive experience for every customer.
Work well under pressure, and am able to multi-task.
Ability to interested customers, to reveal their needs and offer the best option.

CREATE A CONE, Atlantic City, USA – an ice-cream shop that prepares and sells ice cream, sorbet and also sandwiches, bagels and pancakes to consumers.
Ice cream server 6/2014 to 7/2014
Take ice cream orders and provide them with information on the day’s special. Perform cleaning duties. Prepare bills for food, using cash registers, adding machines, and accept payment or make change. Brew coffee and tea. Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes.
Selected Accomplishments:
Ability of operate on cash register to process payments
Prepare ice cream by using ice cream making machines
Knowledge of principles and processes for providing customer and personal services.

«OK», Astrakhan, Russia
– a dynamic retail supermarket chain in Russia. "OK" offers to customers a wide choice of food, with focus on fresh products and delicacies, as well as non-food items.
Grocery Clerk 12/2013 to 1/2014
Clean and sanitize work areas, equipment, utensils, dishes, or silverware. Portion and wrap the food, or place it directly on plates for service to patrons. Weigh or measure ingredients. Cut, slice or grind meat, poultry, and seafood to prepare for cooking.

KOLUMBINO, Astrakhan, Russia
– travel agency
Travel agent(assistant) 9/2013 to 11/2013
Researching travel options. Negotiating with hos. Booking rail, ho, domestic and international air travel. Ensuring travel brochures and promotional literature are displayed prominently. Advising on and organizing visas and passports.

Selected Accomplishments:
Good networking
Expertise in developing tour packages and plan travel
Online reservations
Responding to all enquiries promptly, courteously and in a friendly manner
Filing, photocopying and general administrative duties.

Software: MS Office (Word, Excel, PowerPoint), Photoshop, ABBYY Fine Reader, Foxit Phantom

Education: ASTRAKHAN STATE UNIVERSITY, Astrakhan, Master, 2010 - 2015, Major: International tourism and geography
ASTRAKHAN STATE UNIVERSITY, Astrakhan, Bachelor of Science, 2012 - 2015, Major: Organizational management

Languages Knowledge: Russian - native, English - intermediate