Deny

Full CV / Resume

PROFILE Name: Denise Surname: Rizzotto It: Via Dei Conradi , Albisola                                                                     Mobile It and : +39 347 08 35 512 wechat: Pyngguo                                                                                            E-mail: Date of born: 14/02/1984 SKILLS AND KEY ACHIEVEMENTS

Languages: Italian: mother tongue English: good French: good Spanish: good German: basic Portuguese: basic Chinese: very basic

Interpersonal Skills Customer service focused Good communication and interpersonal Skills Strong Passion for Travel Strong experience in travel, travel organization Experience and enjoy working with Children Singer Arts & craft (with children and Adults) Customers assisting experience Enthusiastic in meeting new people Strong customer service skills and ability to deal with the public Dependable, good attitude and good organizational skills Knowledge and use of computers Experience with Microsoft Office, Excel, Word, internet Competency with systems An open mind and willingness to review and offer suggestions on improving Talk to clients, listening to their needs and presenting ideas and solutions to their requirements Calm Under PressureOrganization: stay focused and organized Problem-Solving Skills; Being able to quickly solve the issue

EDUCATION

Diploma of Linguistic-Masterly Liceo High-school. Languages Diploma University of Arts, Music and Stage () Various courses in Music, Sing and Dance Stage in the Cinema by a famous Italian actor (Dario Argento) Animator-teacher for children in a Holiday all-inclusive resort Evening Entertainment, gym and dance, Evening Shows, Baby-club A course in various operational activities in the tourist industry The development of Human Resources CIV,organized by the Ente Universitas professional outlook on projects, promotion and activities of tourist animation and , mixing with the diverse social activities, to enable the collaboration of the organization of tourist events. Work History

2016: Receptionist in a 5 Star Ho in Formentera (Spain) 2015-2016: Bar Lady in a Luxury Ho on the Alps (Italy) 2015: English Teacher in a Kindergarten, in Shanghai 2014-2015: Recreation Manager in a Luxury Resort,Hangzhou (China) 2012-2014: Winter: Responsible of a Kids Club in a 5 Star Ho on the Alps (Italy) and Guest Relations Officer Summer: Restaurant's Hostess and GRO in a Beach-Club (Italy) 2007-2012: Cruise Staff on board of Costa Cruise Ship Company (Imbark/desembark of passangers,Gro,Assist Presenting and organize Show in 5 languages) 2010: Summer Season: Waitress and GR in a Luxury Ho by the sea (Italy) 2006-2007: Student at Roma Cinecittà Campus: Sing and dance hip-hop Course Course about making professional coffee, by Barry Yuen (Hong Kong) 1996-2012: Entertainer and Pr inResorts-Ho (Italy) Singing practice in a school-studio in Italy and in a  Live Music Bars in Hong Kong

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