Clare

Full CV / Resume

Education and Qualifications

Ulster University (Oct 21-Mar 22)

Graduate Leadership Programme

Completed 6 month work placement in addition to 3 postgraduate modules

Queen’s University Belfast (Dec 21)

Mini MBA Programme at the William J Clinton Leadership Institute

Ulster University (2018-2021)

BSc International Travel and Tourism Management 1st Class Honours

Dean’s List Award for academic excellence

Banbridge Academy (2011-2018)

A Level Business Studies, English Literature, Spanish – BBC

AS Level Art – B

GCSE – 6 A’s/5 A*’s including Math and English

Unleashed Dog Adventure Park

Business Owner  (Apr 21 - Present)

·       Successfully launched an innovative start up on 3rd of July 2021- Unleashed Dog Adventure Park. (As featured in Belfast Live)

·       Developed a loyal customer base, meeting and exceeding customer’s needs.

·       Produced and managed a digital marketing strategy including site creation, SEO, Instagram, and .

·       Maximised promotion and advertising opportunities.

·       Responsible for daily park management – site maintenance, risk assessments, bookings, and customer service.

·       Optimised capital investments through use of VFM sustainable resources.

Workplus

Marketing Intern (Oct 21 – Mar 22)

·       Increased brand awareness through a B2B and B2C social media campaign

·       Created Blog content

·       Organised and promoted events including inars and in-person networking

·       General admin duties

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conomuse

e (Northern Ireland)

Consultancy project (2021)

Awarded The Science Shop prize for outstanding work and customer satisfaction.

Compiled a digital strategy report detailing,

·       Overview of business and objectives

·       site and social media analysis and recommendations

·       Financial costs and resource implications

TK Maxx

Sales Associate (Jul 20 – Sep 21)

·       Executed meticulous attention to detail when merchandising unique and varied product range.

·       Enforced all COVID-19 regulations ensuring the store was routinely cleaned, PPE provided and monitored store customer capacity.

·       Developed customer resolution skills particularly regarding sensitivity towards COVID-19 regulations.

Thornton’s

Senior Sales Advisor (Nov 17 - Jan 18) (Nov 19 - Apr 20)

·       Exceeded daily KPI objectives by upselling and enhancing customer purchases through negotiation.

·       Applied working knowledge of products to meet customer requirements.

Spar

Sales Assistant (Oct 18 - May 19)

·       Position of trust as key holder.

·       Accuracy in customer transactions and cashing up.

·       Trained in hot food preparation, cooking, and serving.

Debenham’s

Sales Advisor (Oct 16 - Jan 17) (Oct 17 - Jan 18)

·       Delivered excellent customer service whilst maintaining shop floor.