charlene

Full CV / Resume

Profile Summary:
Very committed, helpful and determined young woman

EDUCATION

• 2014/2015 Higher diploma: Business School: ESARC - MONTPELLIER - France
Recent Graduated of “BTS Management des unites Commerciales” – (Two-year technical degree of Business)

• 2013 degree: management and marketing-Jean Jaures - MONTPELLIER - France
Sciences and Technologies of Management (awarded with merit)

WORK EXPERIENCE
SALES ASSISTANT
CARROLLS IRISH GIFT

CASHIER/SALE ASSISTANT
Donnybrook fair
• Welcome and advice customers
• Barista
• Cash customers
• Re-stocking products on shelves and clean them

: SALE ASSISTANT – work placement (part-time 3 days a week and full time in a December, January, May, June and July)
DARTY Montpellier (France):
Duties
• Advice customer about technical information (white goods) and resolve customer issues
• Greeting customers in a polite and helpful manner
• Informing customers about products features, price and quality and making suggestions
• Remaining observant for theft prevention
• Re-stocking products on shelves as necessary
• Keeping the store clean and neat
• Assisted the customers in selecting products
Summer 2013: Baby-sitting (5 and 9 years old)
Summer 2012: administrative agent in reinforcement at INRA (National Institute of Agronomic Research)
SKILLS

• Good organizational skills
• Good customer relationship
• Flexibility in adapting to a new work environment
• Fast learner and self motivated
• Welcoming and friendly personality
• Commited to customer service
• Able to determine good products orientation
• Able to deal with customer complaints

LANGUAGES AND SKILLS

French: Native language
English: Advanced level
Spanish: Advanced level
Computing: Microsoft Word, PowerPoint, Excel, Sphinx

INTERESTS

Music (piano player since 10 years)
Dance, discover, friend