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Ashleigh Lawrence
33
Female
member since May 12 2016
Australian
My skills
I come from a hospitality background but my passion is traveling that’s why I came over from Australia to see more of the world.
Whilst working in the Hospitality industry I have gained the following skills:-
• Excellent communication skills, my previous experience has given me the chance to interact with a wide range of people, including professionals, unemployed, retirees, overseas visitors, children, adults and the elderly.
• Working in a fast paced environment.
• Multi-Tasker
• Willing to learn
• Team player
• All MS programs
• Basic OH&S knowledge
• Cash and Card handling
• Highly organised
• Attention to detail
• Highly motivated
• Can work by my self
• Great peoples skills
• Can lead a team
• Can work rotating shifts
I am flexible in relations to hours worked, including weekends and shift work. I consider myself to be a self-motivated individual, who thrives on challenge and responsibility and would contribute valuable skills and experience to your establishment.
Languages Spoken
English (Mother Tongue)Full CV / Resume
Personal Information
I am originally from Australia, I’m currently living at the above on a working Visa. Furthermore, I am highly motivated individual with excellent interpersonal skills. I thrive where challenges can be undertaken with creativity and enthusiasm. Always welcoming opportunities to learn new skills, I thoroughly enjoy working as part of a team and always use my initiative wherever possible.
Education
2016- Current Certificate in Wedding planning
The Wedding Academy
2010 – 2012 Kenvale College Hospitality and Event Management
Advance Diploma of Hospitality and Event Management
2008 – 2009 Oatley Senior Campus - Georges River College, Oatley
High School - Higher School Certificate
Employment History
Artizian
Hospitality Host (Full Time)
November 2015- April 2016
Key responsibilities:
• Laying out lunches in each oasis
• Dealing with customers questions and complaints
• Explain to customers the dishes names and ingredients
• Cleaning duties
• Ordering stock
• Service meeting rooms
• Training casual staff
• Setting up function areas
Cooggee Bay Ho
Gaming Supervisor (Full Time)
September 2014- September 2015
Key responsibilities:
• Issuing payouts: Cash handling and Cheque
• Monitor gaming operations
• Customer service
• Promoting our promotion nights and membership
• Bar duties
• Cleaning duties
• Hiring and training staff
• Rosters and pay slips
• Office duties
• Doing clearance at night
Ramsgate RSL
Members Service Host and Gaming Supervisor (Full Time)
August 2013 – November 2013
Key responsibilities:
• Building relationships with members to enhance their time at the club
• Issuing vouchers, performing refills and link jackpot payouts
• Assisting customers in resolving general complaints and guiding them to the appropriate area or person for resolution
• Providing up to date information to members and guests on all club services and facilities
• Providing information on the Club's promotional and entertainment offerings
• Training new staff in all areas of the club
• Clearance in the morning
• Office duties
St George Rowing Club
Food and Beverage Attendant - Function (Casual)
May 2010 – November 2012
Key responsibilities:
• Attending to guest’s requests quickly and efficiently, whilst constantly striving to provide total customer satisfaction
• Maintaining the lounge’s opening and closing checklist
• Set up and pack down the function room
• Serving customers in the function room and main bar
• Restock
Rubyos Restaurant
Food runner, Waitress (Casual)
February 2010 – April 2010
Key responsibilities:
• Greeting and seating patrons
• Delivering high quality table service
• Taking food and beverage orders
• Serving food and drinks
• Liaising effectively with kitchen staff
Mc Donald’s Bondi Beach (Part Time)
June 2007 – June 2008
Key responsibilities:
• Providing a fast and high level of customer service to all patrons
• Ensuring supplies are fully stocked
• Keeping clean, orderly premises
• Maintaining a daily cash float
•
Work Experience
• Bella Eventi: 2013 (on going) – Wedding planning
• The Aroma Ho: 2009 (1 week) – Working in the kitchen preparing food
• Wagamama: 2008 (1 week) – Working in the kitchen preparing food and beverages
• Menzies Ho: 2007 (1 week) – I was rotated throughout the following departments; Food and Beverage, Banquet Operation, House Keeping, Kitchen and Front office
Qualifications
• Advance Diploma in Hospitality and Event Management: 2012
• RCG Card: 2010 (Responsible conductive gaming)
• HSC: 2009 (Higher School certificate)
• RSA: 2009 (Responsible service of alcohol)
Voluntary Work
Arncliffe Macquarie Lodge – Volunteering to help senior citizens: 2006, 2010
Bondi Lifesaving – On Patrol: 2006-2009
About Me
I'm a outgoing person who loves to travel and experience different cultures and ways of life.
I love being outdoors and going for hikes and being around the ocean.
I have 5+ years of hospitality experience.
