travelwithamelia

Full CV / Resume

EDUCATION

Sep 2017                              Copenhagen Business School, Denmark

                                                Study Aboard Program, Fall 2017 Intake

                                                Field of Study: International Business

Jul 2015 – Present             Auckland University of Technology, New Zealand

                                                Bachelor of Business and Bachelor of International

Hospitality Management – Double Major in International

Business and Marketing

Apr 2011 – Nov 2013        SHATEC Institutes, Singapore

                                                Diploma in Tourism Management

PROFESSIONAL EXPERIENCE

Sep 2016 – Current           Sales Assistant, Seed Heritage New Zealand Pty Ltd,

                                                New Zealand

·      Ensuring high levels of customer satisfaction through excellent sales service.

·      Maintaining a fully stocked store.

·      Recommending and assisting with customer’s needs and queries.

·      Managing POS process ( payments, refunds, and exchanges).

·      Providing customers with accurate and up-to-date product information and knowledge.

·      Assisting with shop’s opening and closing.

·      Internal company transfer to Seed Heritage – Parkway Parade in Singapore for a two-week attachment in August 2017.

Apr 2014 – May 2015        Sales Administrator – Corporate, Pan Pacific

Singapore, Singapore

·      Administrative support to the Director of Business Development/Assistant Director of Sales and Sales Managers.

·      Handling e and enquiries.

·      Assisting in follow-ups and liaising with clients/guests by correspondence, e and in-person.

·      Data entries for the Corporate Sales Team ( maintaining and updating client records).

·      Preparing proposals, agreements and proforma invoices.

·      Conducting esales activities at the direction of the Director of Sales and Marketing, and Director of Sales.

·      Other ad-hoc duties.

Jul 2013 – Nov 2013          Retail Assistant / Server, Awfully Chocolate Pte

Ltd, Singapore

·      Providing an efficient food and beverage service.

·      Preparation for service and post-service clean up.

·      Preparation of display fridges.

·      Tending to walk-in customers and e enquiries on products as well as current promotions.

·      Cashiering during operation hours.

Oct 2012 – Mar 2013         Events Intern, Popsicle Productions Pte Ltd,

Singapore

·      Conceptualising and executing customised events.

·      Assisting with setups and teardowns of events.

·      Data entries and preparing meeting minutes.

·      Liaison work with clients and suppliers.

·      Human resource ( sourcing and hiring part-timers).

SKILLS

·      Fluent in English and conversant in Mandarin Chinese.

·      Proficient in Windows and Mac operating systems.

·      Proficient in Microsoft Office suite.

·      Proficient in OPERA (Sales & Catering) system.

·      Basic knowledge of video editing on Mac.

·      Basic bar mixology and wine pairing knowledge.

·      Basic cake piping and decorating skills.

·      Basic knowledge in ABACUS system.