April

Full CV / Resume

WORK EXPERIENCE
2012 – present OWNER/MANAGER
FS Food

I supervise the staff. I manage the daily budget. I promote and market the business. I oversee stock levels. I order supplies, etc.

2012 – 2013 ENGLISH TEACHER
RareJob Philippines

I conducted online English lessons to Japanese students.

2011 – 2012 MANAGER
Distributed site Corporation

I managed several s for organizations throughout the with regards to media and -based solutions.

2011 – 2011 DATA ENTRY SPECIALIST/ARTICLE WRITER
Divorce Magazine

I updated & maintained information on the client’s database. I wrote several articles on divorce.

2010 – 2011 REAL ESTATE E-SECRETARY
KF Property Network Pte Ltd

I handled outgoing calls to prospective clients and encoded all significant information into a database.

2010 – 2011 RADIO HOST/NEWSCASTER
Primax Broadcasting Network (Cebu)

I handled a radio program for 4-5 hours on a daily basis.


2010 – 2010 BACK LINK ASSOCIATE
Forex Trading

I registered on different online blogs and groups to get them to link to the company’s site.

2009 – 2009 LANGUAGE TRAINER
Sutherland Global Services

I conducted speech, accent neutralization, communication, and other voice coaching & training activities. I coached for advance communication skills, client interaction, soft skills, and e etiquette. I constantly interacted with teams and managers to identify training needs, thus recommend refresher programs. I conducted communication and voice & accent training. I facilitated sessions on customer handling skills and mock calls for new hires.

2008 – 2009 MARKET RESEARCHER/QUALITY ASSURANCE SUPERVISOR/RECRUITMENT ASSISTANT
Western Wats Philippines

As a Market Researcher, I conducted consumer and business-to-business survey research via e. As a Quality Assurance Supervisor, I monitored several calls per day. I assessed each call quality to ensure that CSRs deliver their role in line with the company and client’s quality values & methodology. As a Recruitment Associate, I assisted in applicant interviews.

2006 – 2008 RADIO HOST/NEWSCASTER/MUSIC SPECIALIST
Southern Broadcasting Network Inc. (Davao)

As a Radio Host & Newscaster, I handled several radio programs each day. As a Music Specialist, I took care of the daily music playlist.

2006 – 2006 ENGLISH TUTOR
E-Study Learning Center

I conducted one-on-one English lessons to Koreans. I taught the correct usage of the English language and handled level assessment as well.

2005 – 2005 RADIO HOST/NEWSCASTER
Mellow Touch (Davao)

I handled a radio program for 4-5 hours on a daily basis.

2004 – 2004 CUSTOMER SERVICE REPRESENTATIVE
Sykes Asia Inc.

I handled incoming calls from customers and provided information to their billing queries.

2001 – 2001 OFFICE ASSISTANT
Department of Public Works and Highways

I typed documents, reports and correspondence. I assisted in event planning and implementation. I performed work related errands as requested.

2000 – 2004 RADIO HOST/NEWSCASTER/PROGRAM DIRECTOR
Primax Broadcasting Network (Davao)

As a Radio Host & Newscaster, I handled a radio program for 4-5 hours on a daily basis. As a Program Director, I implemented different daily radio programs, assigned a radio host to each one, and managed the daily music playlist.

1997 – 1998 RADIO HOST/NEWSCASTER
Power (Davao)

I handled a radio program for 4-5 hours on a daily basis.

EDUCATION

1998 Bachelor of Arts in Communication
Ateneo de Davao University

1995 High School
University of the Immaculate Conception

1991 Grade School
Assumption School of Davao